Does Tim Hortons pay their employees well?

According to anonymously submitted Glassdoor reviews, Tim Hortons employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at Tim Hortons. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Tim Hortons?

46% of Tim Hortons employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Tim Hortons 2.9 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Tim Hortons?

Cashier (1219) , Team Member (805) , Supervisor (604) , Baker (501) , Crew Member (498) , Shift Supervisor (325) , Customer Service Representative (262) , Tim Hortons Team Member (249) , Sales Associate/Cashier (214) , Barista (208) , Manager (176) , Customer Service (156) , Assistant Manager (152) , Cashier/Barista (134) , Store Front Cashier (134)

What are the pros of working at Tim Hortons according to real employee reviews?

"Flexible hours and discounts on breaks (but weren't allowed to have any discounts if we weren't working that day)" ((in 641 reviews)); "A few of the people were nice and the community in the town is amazing." ((in 484 reviews)); "Coworkers are nice and helpful to trainees" ((in 399 reviews)); "Free food (This is only if you're smart enough to not get caught by management)" ((in 328 reviews)); "the staff were friendly and it was a community of people always willing to help each other" ((in 305 reviews))

What are the cons of working at Tim Hortons according to real employee reviews?

"All management is bad and makes you feel bad for calling in even when it’s an emergency" ((in 820 reviews)); "The pay was low and bad" ((in 682 reviews)); "Minimum wage and not much choice depending where your are" ((in 235 reviews)); "And you can’t live up higher to manager positions there’s no benefits except free menu items on shift ." ((in 198 reviews)); "Low Salary (Although if it's your first job this shouldn't be an issue)" ((in 160 reviews))

What are employees saying about Tim Hortons layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Tim Hortons layoffs and their outlook for job security at Tim Hortons in 2026.

What are the top reviewed Tim Hortons locations?

São Paulo , Rio de Janeiro , Torres , Recife , Belo Horizonte

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Tim Hortons

Part of Restaurant Brands International

Tim Hortons reviews

3.3

46% would recommend to a friend

(12,955 total reviews)

Marc Caira

60% approve of CEO

43% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.0

Culture & values

2.9

Work/Life balance

2.9

Senior management

2.8

Career opportunities

2.5

Compensation and benefits

Tim Hortons has an employee rating of 3.3 out of 5 stars, based on 12,955 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tim Hortons employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes e serviços alimentícios industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

13K reviews

3.0

Aug 15, 2013

Good place to work part-time, Good Entry career

Cashier

Recommend

Business Outlook

Pros

Good place for ESL people to start career. Good culture

Cons

Could get really busy in the morning hours and lunch, particulary at locations close to offices

3.0

Aug 13, 2013

Not bad for a first job; experiences vary with different owners

Restaurant team member

Recommend

Business Outlook

Pros

- The work isn't physically demanding - Depending on your owner and location, discounts or even free food and beverages - Good place for students, flexible schedules and easy to book days off - Free uniform

Cons

- Shift managers, supervisors, and managers don't get paid enough for all their work - They'll play around with the schedule (for example, my friend worked a double shift 4 - 12 am one day then 12 - 8 but didn't get paid extra because they were 'technically' different days) - Pretending everything is super fresh - The hair net (I really don't like hair nets)

3.0

Aug 9, 2013

The perfect first job

Customer service representative

Recommend

Business Outlook

Pros

Tims provides flexible hours and has many convenient locations. They offer scholarships and student support. Long term employees receive health benefits. Working close to others in a fast-paced environment greatly enhances social skills.

Cons

Often looked-down upon by customers for job title. Certain shifts contain tricky hours and may be unavoidable depending on manager. Understaffing happens regularly. Poor training on new stations. Certain national standards require superhuman capabilities.

Viewing 12757 - 12759 of 12,955 Reviews

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Jobs at Tim Hortons

Team Member: Tim Hortons

Team Member: Tim Hortons

Team Member: Tim Hortons

Tim Hortons - Team Member - Tonawanda/North Tonawanda, NY