Does Tim Hortons pay their employees well?

According to anonymously submitted Glassdoor reviews, Tim Hortons employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at Tim Hortons. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Tim Hortons?

46% of Tim Hortons employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Tim Hortons 2.9 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Tim Hortons?

Cashier (1219) , Team Member (805) , Supervisor (604) , Baker (501) , Crew Member (498) , Shift Supervisor (325) , Customer Service Representative (262) , Tim Hortons Team Member (249) , Sales Associate/Cashier (214) , Barista (208) , Manager (176) , Customer Service (156) , Assistant Manager (152) , Cashier/Barista (134) , Store Front Cashier (134)

What are the pros of working at Tim Hortons according to real employee reviews?

"Flexible hours and discounts on breaks (but weren't allowed to have any discounts if we weren't working that day)" ((in 649 reviews)); "A few of the people were nice and the community in the town is amazing." ((in 487 reviews)); "Coworkers are nice and helpful to trainees" ((in 391 reviews)); "Free food (This is only if you're smart enough to not get caught by management)" ((in 343 reviews)); "the staff were friendly and it was a community of people always willing to help each other" ((in 314 reviews))

What are the cons of working at Tim Hortons according to real employee reviews?

"All management is bad and makes you feel bad for calling in even when it’s an emergency" ((in 829 reviews)); "The pay was low and bad" ((in 670 reviews)); "Minimum wage and not much choice depending where your are" ((in 231 reviews)); "Pay sucks no benefits and if so they are not worth it." ((in 185 reviews)); "Low Salary (Although if it's your first job this shouldn't be an issue)" ((in 161 reviews))

What are employees saying about Tim Hortons layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Tim Hortons layoffs and their outlook for job security at Tim Hortons in 2026.

What are the top reviewed Tim Hortons locations?

São Paulo , Rio de Janeiro , Torres , Recife , Belo Horizonte

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Tim Hortons

Part of Restaurant Brands International

Tim Hortons reviews

3.3

46% would recommend to a friend

(12,955 total reviews)

Marc Caira

60% approve of CEO

43% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.0

Culture & values

2.9

Work/Life balance

2.9

Senior management

2.8

Career opportunities

2.5

Compensation and benefits

Tim Hortons has an employee rating of 3.3 out of 5 stars, based on 12,955 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tim Hortons employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes e serviços alimentícios industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

13K reviews

2.0

Jul 26, 2013

Fast food atmosphere but better then Mc Donalds

Store front cashier

Recommend

Business Outlook

Pros

Free Coffee (If you actually like it), Free donuts and timbits on shift (if you're into that), free uniforms

Cons

Supervisors didnt do their jobs properly, owner of the store was very strict in enforcing quality control, so as not to waste anything, not even a paper cup. Some shitty customers.

3.0

Jul 25, 2013

What you would expect a student job to be

Supervisor

Recommend

Business Outlook

Pros

One of the things I enjoyed the most was the friendly atmosphere we had between colleagues. Especially because we were mostly students and we could make working fun. If you are a student, the schedule is pretty flexible.

Cons

Because of the stupid management, it could be stressful working there. During busy shifts, there weren't enough employees. There wasn't the necessary tools to do proper cleaning. Plus no advantage or benefits. No discount on food, we had to steal it. No recognition for good employees. No salary increase.

3.0

Jul 23, 2013

Stressful year in hell for a company that questionably cares about you

Over night baker

Recommend

Business Outlook

Pros

free food kind of health and dental benefits good co workers were one of the few things that kept you coming back

Cons

overworked underpaid underappreciated not valued it would be extremely common to not get appreciated for the things you had done but only corrected on the things you didn't do. And you were expected to do everything

Viewing 12766 - 12768 of 12,955 Reviews

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Jobs at Tim Hortons