Does Tim Hortons pay their employees well?

According to anonymously submitted Glassdoor reviews, Tim Hortons employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at Tim Hortons. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Tim Hortons?

46% of Tim Hortons employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Tim Hortons 2.9 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Tim Hortons?

Cashier (1219) , Team Member (805) , Supervisor (604) , Baker (501) , Crew Member (498) , Shift Supervisor (325) , Customer Service Representative (262) , Tim Hortons Team Member (249) , Sales Associate/Cashier (214) , Barista (208) , Manager (176) , Customer Service (156) , Assistant Manager (152) , Cashier/Barista (134) , Store Front Cashier (134)

What are the pros of working at Tim Hortons according to real employee reviews?

"Flexible hours and discounts on breaks (but weren't allowed to have any discounts if we weren't working that day)" ((in 649 reviews)); "A few of the people were nice and the community in the town is amazing." ((in 487 reviews)); "Coworkers are nice and helpful to trainees" ((in 391 reviews)); "Free food (This is only if you're smart enough to not get caught by management)" ((in 343 reviews)); "the staff were friendly and it was a community of people always willing to help each other" ((in 314 reviews))

What are the cons of working at Tim Hortons according to real employee reviews?

"All management is bad and makes you feel bad for calling in even when it’s an emergency" ((in 829 reviews)); "The pay was low and bad" ((in 670 reviews)); "Minimum wage and not much choice depending where your are" ((in 231 reviews)); "Pay sucks no benefits and if so they are not worth it." ((in 185 reviews)); "Low Salary (Although if it's your first job this shouldn't be an issue)" ((in 161 reviews))

What are employees saying about Tim Hortons layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Tim Hortons layoffs and their outlook for job security at Tim Hortons in 2026.

What are the top reviewed Tim Hortons locations?

São Paulo , Rio de Janeiro , Torres , Recife , Belo Horizonte

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Tim Hortons

Part of Restaurant Brands International

Tim Hortons reviews

3.3

46% would recommend to a friend

(12,955 total reviews)

Marc Caira

60% approve of CEO

43% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.0

Culture & values

2.9

Work/Life balance

2.9

Senior management

2.8

Career opportunities

2.5

Compensation and benefits

Tim Hortons has an employee rating of 3.3 out of 5 stars, based on 12,955 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tim Hortons employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes e serviços alimentícios industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

13K reviews

4.0

Jul 12, 2013

A wonderful place to gain confidence in the work force, as hard work is rewarded through promotion and recognition.

Anonymous employee

Recommend

Business Outlook

Pros

-opportunity for advancement -exposure to numerous personalities so one can build their people skills -cross training so a given day is never the same as the one before it

Cons

-volatile and competitive industry which can effect the required staffing levels

4.0

Jul 11, 2013

A good clean, follow the rules company to work for.

Store front cashier

Recommend

Business Outlook

Pros

Standardized across all stores for quality, so if you work at one, you can work at any. The job is fun once you get the hang of it and time flies. Oh yea, did I mention free coffee?

Cons

Low pay and not likely to get the shift you want for a while. Grouchy customers have no idea how hard you are actually working for them.

4.0

Jul 11, 2013

store front/ soup and sandwich!

Food counter attendant

Recommend

Business Outlook

Pros

-meals and drinks on break with only 2.00 off every pay cheque ( really good meal plan!!) -some regular customers were amazing! - friendly people easy to make friends with -good team work environment -the manager who hired me and I had the honour of working beside was absolutely wonderful and went out of her way to help me out if i had questions or needed time off for school or cultural events plus she was understanding, listened to you, and was well organized! -the training was pretty good when I started working there -flexible hours -asking for time off is easy! - great job to gain a little extra money - you get feedback on how you are doing as an individual (personally I really loved hearing feedback on how i could improve and what I was doing perfectly!)

Cons

-high turnover of people -change in management they took away my old manager and replaced her with one who was mean, demeaning, hot tempered, rude, and NEVER listened. ( one of the major reasons why many of the part and full time staff quit) - the uniform material was not very comfortable to work in (too tight, didn't stretch, wasn't very breathable during summer heat waves) -(not really a con if you know how to work) fast pace environment with many steps you need to ensure consistency -sometimes you have to deal with rude customers - just like anywhere that deals with general public so in turn there is no way to avoid it.

Viewing 12769 - 12771 of 12,955 Reviews

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Jobs at Tim Hortons

Front Desk Receptionist