Does Tim Hortons pay their employees well?

According to anonymously submitted Glassdoor reviews, Tim Hortons employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at Tim Hortons. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Tim Hortons?

46% of Tim Hortons employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Tim Hortons 2.9 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Tim Hortons?

Cashier (1219) , Team Member (804) , Supervisor (604) , Baker (501) , Crew Member (498) , Shift Supervisor (325) , Customer Service Representative (262) , Tim Hortons Team Member (249) , Sales Associate/Cashier (214) , Barista (208) , Manager (176) , Customer Service (156) , Assistant Manager (152) , Cashier/Barista (134) , Store Front Cashier (134)

What are the pros of working at Tim Hortons according to real employee reviews?

"Flexible hours and discounts on breaks (but weren't allowed to have any discounts if we weren't working that day)" ((in 649 reviews)); "A few of the people were nice and the community in the town is amazing." ((in 469 reviews)); "Coworkers are nice and helpful to trainees" ((in 390 reviews)); "Free food (This is only if you're smart enough to not get caught by management)" ((in 337 reviews)); "the staff were friendly and it was a community of people always willing to help each other" ((in 310 reviews))

What are the cons of working at Tim Hortons according to real employee reviews?

"All management is bad and makes you feel bad for calling in even when it’s an emergency" ((in 814 reviews)); "The pay was low and bad" ((in 684 reviews)); "Minimum wage and not much choice depending where your are" ((in 232 reviews)); "And you can’t live up higher to manager positions there’s no benefits except free menu items on shift ." ((in 193 reviews)); "Low Salary (Although if it's your first job this shouldn't be an issue)" ((in 162 reviews))

What are employees saying about Tim Hortons layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Tim Hortons layoffs and their outlook for job security at Tim Hortons in 2026.

What are the top reviewed Tim Hortons locations?

São Paulo , Rio de Janeiro , Torres , Recife , Belo Horizonte

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Tim Hortons

Part of Restaurant Brands International

Tim Hortons reviews

3.3

46% would recommend to a friend

(12,954 total reviews)

Marc Caira

60% approve of CEO

43% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.0

Culture & values

2.9

Work/Life balance

2.9

Senior management

2.8

Career opportunities

2.5

Compensation and benefits

Tim Hortons has an employee rating of 3.3 out of 5 stars, based on 12,954 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tim Hortons employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes e serviços alimentícios industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

13K reviews

3.0

Oct 26, 2012

Minimum wage job for minimum wage effort.

Anonymous employee

Recommend

Business Outlook

Pros

The people you work with. While sometimes a craps-shoot, you can find some engaging people to work with. Not very mentally tough; you can switch off and just go on auto-pilot. Basically, it pays the bills.

Cons

The managers all seem to think that they are motivational leaders of the community, when they actually aren't. Sorry guys, it's still Tim Hortons, no matter how much you play it up. Some of the workers do tend to suck the energy out of the room, and it's never fun dealing with irritable customers at six in the morning before they have their coffee and have to wait in line for ten minutes because you're understaffed.

4.0

Oct 24, 2012

Tim Horton's is great and accommodates the employees

Counter clerk

Recommend

Business Outlook

Pros

Awesome job especially with a busy schedule outside of work

Cons

Customers can be a bit ignorant

5.0

Oct 16, 2012

i have been working at tim hortons for almost 2 years now and i know almost as supervisors job in crew members position.

Tom hortons - store front/baker

Recommend

Business Outlook

Pros

Their hospitality strategy for customers by following the FIve W's, which are Welcome, What, Work, Wow ( help older ppl or give free tim bits for babies or kids to get a "wow" from customer) and Wave as to say bye waving n smiling.

Cons

there aren't really any downsides but as in my experience they need more workers during overnight shifts and enough bakers to substitute.

Viewing 12838 - 12840 of 12,954 Reviews

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Jobs at Tim Hortons

Now Hiring Early Morning 3:30am shift for West 26th St. Tim Hortons. Must be 18 or older