Does Tim Hortons pay their employees well?

According to anonymously submitted Glassdoor reviews, Tim Hortons employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at Tim Hortons. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Tim Hortons?

46% of Tim Hortons employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Tim Hortons 2.9 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Tim Hortons?

Cashier (1218) , Team Member (803) , Supervisor (604) , Baker (500) , Crew Member (498) , Shift Supervisor (325) , Customer Service Representative (261) , Tim Hortons Team Member (249) , Sales Associate/Cashier (213) , Barista (207) , Manager (176) , Customer Service (156) , Assistant Manager (152) , Store Front Cashier (134) , Cashier/Barista (133)

What are the pros of working at Tim Hortons according to real employee reviews?

"Flexible hours and discounts on breaks (but weren't allowed to have any discounts if we weren't working that day)" ((in 647 reviews)); "A few of the people were nice and the community in the town is amazing." ((in 468 reviews)); "Coworkers are nice and helpful to trainees" ((in 397 reviews)); "Free food (This is only if you're smart enough to not get caught by management)" ((in 332 reviews)); "the staff were friendly and it was a community of people always willing to help each other" ((in 300 reviews))

What are the cons of working at Tim Hortons according to real employee reviews?

"All management is bad and makes you feel bad for calling in even when it’s an emergency" ((in 820 reviews)); "low pay and no pay rise even tho that was promised at the point of enrolment" ((in 679 reviews)); "Minimum wage and not much choice depending where your are" ((in 228 reviews)); "And you can’t live up higher to manager positions there’s no benefits except free menu items on shift ." ((in 194 reviews)); "Low Salary (Although if it's your first job this shouldn't be an issue)" ((in 162 reviews))

What are employees saying about Tim Hortons layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Tim Hortons layoffs and their outlook for job security at Tim Hortons in 2026.

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Tim Hortons

Part of Restaurant Brands International

Tim Hortons reviews

3.3

46% would recommend to a friend

(12,945 total reviews)

Marc Caira

60% approve of CEO

43% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.0

Culture & values

2.9

Work/Life balance

2.9

Senior management

2.8

Career opportunities

2.5

Compensation and benefits

Tim Hortons has an employee rating of 3.3 out of 5 stars, based on 12,945 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tim Hortons employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes e serviços alimentícios industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

13K reviews

3.0

Apr 28, 2010

z

Anonymous employee

Recommend

Business Outlook

Pros

people are friendly for the most part

Cons

no one wants to do their own job and u have to pick up the slack

2.0

Feb 19, 2010

Not for me

Anonymous employee

Recommend

Business Outlook

Pros

It starts off as a great environment but soon I learned this was not the case. I really did not feel at home.

Cons

I would not work here again. It's not a very rewarding environment and there's a lot of stress in the workplace.

2.0

Feb 3, 2010

Good for a first job but is not a Career

Maintenance and front counter and baker

Recommend

Business Outlook

Pros

The best reason to work at tim hortons was the good hours if you wanted hours they would give you as many as you wanted, if you did not want hours they would give you the amount you needed they really did try and give you your hours. The staff and customers are almost always happy no real complainers, the work environment is friendly and well trained. The job offers pay increase every 3 months which as an employee for 1 year i recieved too raises so they are given out when deserved. tips are always good and you can always have a good return, breaks and lunchs are given appropriately and the overall hours scheme is good

Cons

BAD communication between both the front staff and the back staff as well as the managers and asst. managers. The front counter staff believed that it was the best and should be making more money than anyone else, they believed that they do the work when really the most work comes from the bakers who really have to put more effort into it. it is over a good job but the managers will yell at you for jobs you have done and jobs that are another employees duty so there really is no reliable communication.

Viewing 12919 - 12921 of 12,945 Reviews

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Jobs at Tim Hortons

Now Hiring Early Morning 3:30am shift for West 26th St. Tim Hortons. Must be 18 or older

Front Desk Receptionist