Does Tim Hortons pay their employees well?

According to anonymously submitted Glassdoor reviews, Tim Hortons employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at Tim Hortons. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Tim Hortons?

46% of Tim Hortons employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Tim Hortons 2.9 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Tim Hortons?

Cashier (1219) , Team Member (805) , Supervisor (604) , Baker (501) , Crew Member (498) , Shift Supervisor (325) , Customer Service Representative (262) , Tim Hortons Team Member (249) , Sales Associate/Cashier (214) , Barista (208) , Manager (176) , Customer Service (156) , Assistant Manager (152) , Cashier/Barista (134) , Store Front Cashier (134)

What are the pros of working at Tim Hortons according to real employee reviews?

"Flexible hours and discounts on breaks (but weren't allowed to have any discounts if we weren't working that day)" ((in 641 reviews)); "A few of the people were nice and the community in the town is amazing." ((in 484 reviews)); "Coworkers are nice and helpful to trainees" ((in 399 reviews)); "Free food (This is only if you're smart enough to not get caught by management)" ((in 328 reviews)); "the staff were friendly and it was a community of people always willing to help each other" ((in 305 reviews))

What are the cons of working at Tim Hortons according to real employee reviews?

"All management is bad and makes you feel bad for calling in even when it’s an emergency" ((in 820 reviews)); "The pay was low and bad" ((in 682 reviews)); "Minimum wage and not much choice depending where your are" ((in 235 reviews)); "And you can’t live up higher to manager positions there’s no benefits except free menu items on shift ." ((in 198 reviews)); "Low Salary (Although if it's your first job this shouldn't be an issue)" ((in 160 reviews))

What are employees saying about Tim Hortons layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Tim Hortons layoffs and their outlook for job security at Tim Hortons in 2026.

What are the top reviewed Tim Hortons locations?

São Paulo , Rio de Janeiro , Torres , Recife , Belo Horizonte

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Tim Hortons

Part of Restaurant Brands International

Tim Hortons reviews

3.3

46% would recommend to a friend

(12,955 total reviews)

Marc Caira

60% approve of CEO

43% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.0

Culture & values

2.9

Work/Life balance

2.9

Senior management

2.8

Career opportunities

2.5

Compensation and benefits

Tim Hortons has an employee rating of 3.3 out of 5 stars, based on 12,955 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tim Hortons employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes e serviços alimentícios industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

13K reviews

1.0

Mar 31, 2026

Worst Company ever

Full time barista

Recommend

Business Outlook

Pros

-Medical benefit -staff meal -thats it

Cons

-management dont have any clue what they are doing especially the Operation Manager And Area manager -They love to shuffling their worker instead of hiring a new ones -when they hire a new one most of em are useless n dont know how to work -they dont care about their staff at all -they really dont wanna pay overtime to their staff even tho their staff always work fullshift to cover other staff mc because lack of staff -marketing is the most useless role in this company their work just useless -they love to blame their staff for low AC(average receipt) have to be above RM 20 and for low sales even tho thats not their job thats a marketing fault -Basically its all Operation Manager fault always talk like he knows everything but in reality the company is slowly falling off the cliff

3.0

Mar 30, 2026

Great job for active people, but tough on joints

Restaurant team member

Recommend

Business Outlook

Pros

- lowered cost food - great job for people with ADHD lol, always moving

Cons

- lots of standing, not recommended if you have joint issues

2.0

Mar 30, 2026

Booooooo manager

Crew member

Recommend

Business Outlook

Pros

Tasks were easy enough, cleaning and stocking supplies wasn't too tedious as there were many rush periods

Cons

Terrible manager, stopped emailing the schedule out and started only posting it in store on paper for no reason, would always ask for meetings outside of paid hours and then cancel day of.

Viewing 130 - 132 of 12,955 Reviews

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Jobs at Tim Hortons

Front Desk Receptionist