Tim Hortons reviews

3.3

46% would recommend to a friend

(12,956 total reviews)

Marc Caira

62% approve of CEO

43% positive business outlook

Tim Hortons has an employee rating of 3.3 out of 5 stars, based on 12,956 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tim Hortons employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes e serviços alimentícios industry (3.7 stars).

Reviews by job title

13K reviews
2.0
Mar 30, 2026
Recommend
Business Outlook

Pros

Tasks were easy enough, cleaning and stocking supplies wasn't too tedious as there were many rush periods

Cons

Terrible manager, stopped emailing the schedule out and started only posting it in store on paper for no reason, would always ask for meetings outside of paid hours and then cancel day of.

5.0
Mar 30, 2026

Good

Anonymous employee
Recommend
Business Outlook

Pros

Fast paced environment, great team

Cons

Split times, too much juggling at once

5.0
Mar 30, 2026

I don't know

Recommend
Business Outlook

Pros

fast paced customer service environment

Cons

mean customers suck. brings down morale

Viewing 133 - 135 of 12,956 Reviews

Glassdoor has 13,759 Tim Hortons reviews submitted anonymously by Tim Hortons employees. Read employee reviews and ratings on Glassdoor to decide if Tim Hortons is right for you.