Does Tim Hortons pay their employees well?

According to anonymously submitted Glassdoor reviews, Tim Hortons employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at Tim Hortons. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Tim Hortons?

46% of Tim Hortons employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Tim Hortons 2.9 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Tim Hortons?

Cashier (1219) , Team Member (804) , Supervisor (604) , Baker (501) , Crew Member (498) , Shift Supervisor (325) , Customer Service Representative (262) , Tim Hortons Team Member (249) , Sales Associate/Cashier (214) , Barista (208) , Manager (176) , Customer Service (156) , Assistant Manager (152) , Cashier/Barista (134) , Store Front Cashier (134)

What are the pros of working at Tim Hortons according to real employee reviews?

"Flexible hours and discounts on breaks (but weren't allowed to have any discounts if we weren't working that day)" ((in 649 reviews)); "A few of the people were nice and the community in the town is amazing." ((in 487 reviews)); "Coworkers are nice and helpful to trainees" ((in 391 reviews)); "Free food (This is only if you're smart enough to not get caught by management)" ((in 343 reviews)); "the staff were friendly and it was a community of people always willing to help each other" ((in 314 reviews))

What are the cons of working at Tim Hortons according to real employee reviews?

"All management is bad and makes you feel bad for calling in even when it’s an emergency" ((in 829 reviews)); "The pay was low and bad" ((in 670 reviews)); "Minimum wage and not much choice depending where your are" ((in 231 reviews)); "Pay sucks no benefits and if so they are not worth it." ((in 185 reviews)); "Low Salary (Although if it's your first job this shouldn't be an issue)" ((in 161 reviews))

What are employees saying about Tim Hortons layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Tim Hortons layoffs and their outlook for job security at Tim Hortons in 2026.

What are the top reviewed Tim Hortons locations?

São Paulo , Rio de Janeiro , Torres , Recife , Belo Horizonte

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Tim Hortons

Part of Restaurant Brands International

Tim Hortons reviews

3.3

46% would recommend to a friend

(12,955 total reviews)

Marc Caira

60% approve of CEO

43% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.0

Culture & values

2.9

Work/Life balance

2.9

Senior management

2.8

Career opportunities

2.5

Compensation and benefits

Tim Hortons has an employee rating of 3.3 out of 5 stars, based on 12,955 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tim Hortons employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes e serviços alimentícios industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

13K reviews

4.0

Aug 28, 2017

Great Place to start

Anonymous employee

Recommend

Business Outlook

Pros

Great tips Great Benefits Friendly Staff Lots and Lots of hours

Cons

Stressful Environment Very Unorganized Management No benefits

3.0

Aug 11, 2017

Could be better

Part time keyholder

Recommend

Business Outlook

Pros

If you have a good, stable team that communicates well and is well trained, it's a good experience

Cons

Most of the time I've been working for this restauraunt we've been pulling in massive waves of new people every few months, with no standardized training given to any new employee. The management either doesn't care about procedure, leaving the staff set up to fail, or they rigidly follow the rules to a T, ignoring the fact that most people weren't trained, once again setting the staff up for failure. I've seen 5 managers in the last 11 months and the rate at which they've been coming and going has astonished me. Overall it is an extremelyunstable environment and pays minimum wage with no opportunity for growth. Also sporadic hours only available a week at a time, good luck making any plans, ever.

2.0

Jul 21, 2017

Not Ideal for Students

Anonymous employee

Recommend

Business Outlook

Pros

Job isn't terribly hard to pick up, 30% off everything while on break is nice. Free coffee/tea while on break is a good bonus as well. Morning shifts are hectic but usually pass by fairly quickly. You'll gain great people skills as you have to deal with a wide range of customers and team members.

Cons

Management (at my location at least) does NOT like it when you give away shifts, they're not very flexible when it comes to your schedule. Impossible to give away shifts, not great when you're a student. There's also no discount when you're not working, which kind of sucks. The 30% off on break is better than nothing but still a little cheap.

Viewing 157 - 159 of 12,955 Reviews

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Jobs at Tim Hortons