Tim Hortons reviews

3.3

46% would recommend to a friend

(12,960 total reviews)

Marc Caira

62% approve of CEO

43% positive business outlook

Tim Hortons has an employee rating of 3.3 out of 5 stars, based on 12,960 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tim Hortons employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes e serviços alimentícios industry (3.7 stars).

Reviews by job title

13K reviews
2.0
Dec 18, 2015

Bad food, bad training

Anonymous employee
Recommend
Business Outlook

Pros

Free coffee on the job, apparently there's an employee discounts

Cons

Very poor training. Like I said, apparently there's an employee discount, but I wasn't even told. I also wasn't told what free drinks I'm allowed or the policy. This extends to more important things as well, such as how to ring certain things up, having a dedicated trainer and not leaving you alone on your first day, not even having dedicated roles "Hey, you were just on drive through for the last 30 minutes, but I now expect you to jump right in, knowing what orders still need to be filled even though we pass half filled orders out the window, even though you will probably have to jump off to take a drive through order in 30 seconds" Basically, everyone would just run around trying to fill what was needed instead of just sticking to their roles, causing wasted time and confusion.

2.0
Dec 10, 2015

baker

Anonymous employee
Recommend
Business Outlook

Pros

lots of hours no over time

Cons

not so fast environment lots of downtime

2.0
Dec 7, 2015

Tim Hortons Review

Anonymous employee
Recommend
Business Outlook

Pros

Cool co-workers, tips, and the ability to control one's schedule

Cons

Horrible customers and bad management

Viewing 196 - 198 of 12,960 Reviews

Glassdoor has 13,763 Tim Hortons reviews submitted anonymously by Tim Hortons employees. Read employee reviews and ratings on Glassdoor to decide if Tim Hortons is right for you.