Tim Hortons reviews

3.3

46% would recommend to a friend

(12,962 total reviews)

Marc Caira

62% approve of CEO

43% positive business outlook

Tim Hortons has an employee rating of 3.3 out of 5 stars, based on 12,962 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tim Hortons employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes e serviços alimentícios industry (3.7 stars).

Reviews by job title

13K reviews
1.0
Jul 25, 2015
Recommend
Business Outlook

Pros

Management was willing to work with schedule, easy work, easy learning all drinks because they are pre-made in a machine. Discount 50% while on duty.

Cons

I worked the Overnight shift for about a month with this company during their grand opening. In the time I was there was a lack of communication, a lot of the decisions at the restaurant we're based off being short handed. Bad behaviors were encouraged and people who worked were singled out claiming they didn't work.

3.0
Jul 10, 2015

Work

Recommend
Business Outlook

Pros

It's full time., and the people are good., it's an easy job., and the customers are good to you.. It can be fun. They work around your schedule

Cons

There's a lot of drama., baking is hard when you only have one person when it's busy. They are not very nice to you when you have kids ( missing days., booking days off etc. )

1.0
Jul 4, 2015
Recommend
Business Outlook

Pros

Was a great place to work before the takeover by 3G.

Cons

Read all the reviews for Heinz and BK, that is what the work culture is starting to become at Tims. Work life balance is non-existent, be prepared to respond to emails in the evening and to work on weekends. Also, don't be surprise if people are backstabbing you behind your back to get that promotion. Management doesn't care about its employees, franchisees or customers, its all about earning another buck.

Viewing 217 - 219 of 12,962 Reviews

Glassdoor has 13,765 Tim Hortons reviews submitted anonymously by Tim Hortons employees. Read employee reviews and ratings on Glassdoor to decide if Tim Hortons is right for you.