Toptal reviews

3.8

73% would recommend to a friend

(756 total reviews)
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Taso DuVal

61% approve of CEO

58% positive business outlook

Toptal has an employee rating of 3.8 out of 5 stars, based on 756 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Toptal employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

756 reviews
2.0
Dec 8, 2016

horrible, crazy leadership

Anonymous employee
Recommend
Business Outlook

Pros

work from home is pretty great

Cons

i've never interacted with someone so off their rocker as the CEO. I was attracted to the business model, the remote environment and the pay was okay but the insane way this company is run I would think twice if I could go back.

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Toptal Response
9y
The business model and remote environment that attracted you to Toptal is a direct result of our CEO’s vision and passion. Calling that drive “horrible” or “crazy” is doing him and his efforts a pretty big disservice, given the amazing, rapidly growing company we’ve built. The founders are and continue to be an active and vital part of the business, so Toptal might not be the best career fit if you don’t find that kind of involvement admirable. We do.
1.0
Dec 9, 2020
Recommend
Business Outlook

Pros

I wasn’t going to bother writing a review but couldn’t stand by as Toptal tries to yet again inflate its rating after another series of honest reviews. Honestly there’s very little that’s a pro of working here. Every month we get a nice group of new people but most leave pretty quickly.

Cons

Toptal has convinced itself that if you say you’re an amazing company enough times it will be true. This place is far from an elite tech company. It’s not actually even a tech company. Did you ever dream of working at any of the hundreds of temp agencies that already exist? Then this place is for you. The turnover here is atrocious. In the 2 years I’ve been here almost every executive position has turnovered 2-3 times. The HR team is the CEO’s personal secret police. No negative feedback is allowed. Every few months when the company ratings drop a round of requests go out to add positive reviews. We’re on year 3 of this endless cycle. People leaving are threatened to stay quiet. Several execs don’t leave bother to list Toptal on their profile because they hated it here so much. I could go on but just look at all the detailed negative reviews and compare them with the generic positive ones. This isn’t a company you want to join.

1.0
Apr 28, 2017

Buyer Beware

Anonymous employee
Recommend
Business Outlook

Pros

Working remotely Somewhat flexible hours (except don’t believe them when they say you can set your own hours and that they care more about work produced vs hours worked, what they actually mean is that you can work during the hours that are most convenient for them and during the same time they are working.)

Cons

They like to be intentionally vague about details and facts until you’ve become an employee and then the truth comes out. Examples: If you ask a recruiter about benefits they’ll tell you about unlimited PTO and a 401k plan. However, once you start you’ll find out that the they don’t actually believe in unlimited PTO, instead they describe time off as discretionary which you should only need to use if you are burnt out (and, according to Toptal, that won’t happen in your first year). However, they will provide you numerous examples of how you can work during your vacation, and will emphasize how little time off you actually need to take. Then you’ll find out that while, yes, they have a 401k plan they do not match any contributions. Instead of matching they have a profit sharing program. Don’t plan on getting any details about that either, they can’t tell you how they calculate profit sharing or any general guidelines about the program. Finally, for anyone who has actually worked at a fast-paced company you’ll quickly realize that their definition of fast-paced is completely different than everybody else, processes are clunky and inefficient but it’s the “Toptal Way” so don’t question it. Bottom line: Do your research of Toptal vs other distributed companies. You’ll easily see the benefits offered and culture established at the other companies is head and shoulders above Toptal so set your standards low and you won’t be as disappointed. Get in, get experience working remotely, then move on.

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Toptal Response
8y
We take a lot of pride in our company culture, the collaborative environment we foster, and the personal and professional benefits of working at Toptal. Toptal has always had an unlimited vacation policy. We strongly encourage people to do what they need to ensure they can always be operating at their best. We also have no required working hours, but we do expect our team members to be highly communicative and driven. We see these as prerequisites to building a world-class remote organization. As always, we have an open door policy for feedback. If there’s anything you’d like to discuss, don’t hesitate to reach out to the People Operations Team at any time.
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Glassdoor has 1,362 Toptal reviews submitted anonymously by Toptal employees. Read employee reviews and ratings on Glassdoor to decide if Toptal is right for you.