Toptal reviews

3.8

73% would recommend to a friend

(756 total reviews)
avatar

Taso DuVal

61% approve of CEO

58% positive business outlook

Toptal has an employee rating of 3.8 out of 5 stars, based on 756 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Toptal employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

756 reviews
1.0
Aug 10, 2021

Terrible

Recommend
Business Outlook

Pros

Remote work. No traveling. Potential for quick promotion given high turnover rate. Some friendly junior people. Not too much else.

Cons

This place is embarrassingly bad. It's not so much that it's just a poorly run company. It's that some of the execs and recruiting team think this is actually a good place to work. I've seen recruiters tell candidates that Toptal is the best talent company in the world without a hint of irony. That's right, Toptal, a company with crazy turnover, no name recognition, below average pay, and managers who are now resorting to openly begging people on LinkedIn to apply here is trying to market itself as the best talent company in the world. No wonder it's lost 3 CMOs in 2 years.  Here's the truth about Toptal: Toptal does not have elite talent since its pay is not competitive against top companies.  Toptal has sued more employees than given them equity. You can look it up and confirm if you think I'm exaggerating.  Toptal isn't a unique company. There are countless places that basically have the exact same business model including 100% remote work.  There are no company holidays here. You need to be approved for any day you take off. A lot of people end up working major holidays.  HR mainly exists to protect the CEO's ego. Internally, any negative feedback is followed by a meeting with an HR rep to discuss how you're wrong. Externally, HR focuses on inflating its ratings. Just look at how many one sentence 5 star reviews here consist of everything is great and there are no cons.

1.0
Feb 23, 2020

Overall mediocre experience

Anonymous employee
Recommend
Business Outlook

Pros

+100% remote work allows for a lot of flexibility (though you’ll likely still have to work approximately US business hours). + A lot of young energetic people that are generally friendly and helpful. + Ambitious company goals

Cons

- Focus on style over substance and marketing of Toptal vs reality/improvement of Toptal. By that I mean, the leadership cares more about how the company is perceived than how it’s actually doing. For example, any negative feedback or PR results in discussion of how to discredit that feedback instead of understanding whether the feedback is true and how to get better. - Inexperienced managers and leaders that don’t know how to properly grow a company or develop people. - Overinflated sense of importance. Toptal is an interesting company with a above average business model. However, it tries to market itself as a revolutionary company that’s changing the world. - Average talent. Take a look at the LinkedIn profiles of people at Toptal and compare it to those at elite companies. - Unnecessarily long interview process with an unbelievably quick firing trigger. There are several rounds of interviews, many of which don’t add any value. But once at the company, people get let go without any warning for items that are fairly easily correctable. - Poor benefits. Toptal is 100% remote and makes employees buy their own tech, pay for their own internet and phone/data plan. Insurance is OK but has a high deductible. 401k plan is expensive and there’s no match. No annual bonuses.

2.0
Mar 22, 2017

Great Idea, Poor Culture

Anonymous employee
Recommend
Business Outlook

Pros

The ability to work from anywhere. Most of the people at the company are really smart and fun to work with. The work is interesting and challenging and everyone works really hard to accomplish their goals. The compensation is fair and in line with the market. The technology is top notch.

Cons

Unclear and often unprofessional or aggressive communication at the executive level. High turnover The culture as described does not always ring true in reality. Transparent, 360-degree feedback is pushed hard as a pillar of the culture from your first day, yet many executives do not participate. Working remotely is awesome, but you are expected to be available almost all the time as taking "unplugged" time off is not encouraged. This is more noticeable on the operations side, not as much on the technical side.

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Toptal Response
9y
We intentionally cultivate a culture of direct feedback because we are focused on growing and improving (both Toptal and ourselves). We expect everyone on our team to give direct feedback whenever they see areas for improvement. With regards to turnover: as a rapidly growing company, we need to ensure that everyone on our team is committed to and capable of driving our long-term growth. Toptal is thus not going to be a great fit for everyone, and we do not shy away from making sure we have the right people on our teams.
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Glassdoor has 1,362 Toptal reviews submitted anonymously by Toptal employees. Read employee reviews and ratings on Glassdoor to decide if Toptal is right for you.