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      TransUnion

      Engaged Employer

      TransUnion Consumer Operations Associate reviews

      3.1

      41% would recommend to a friend

      (6 total reviews)
      avatar

      Christopher Cartwright

      18% approve of CEO

      41% positive business outlook

      Ratings by demographic groups

      Reviews by job title

      6 reviews
      3.0
      Apr 23, 2024

      Mentally draining

      Consumer operations associate
      Recommend
      Business Outlook

      Pros

      Working from home Internet reimbursement Laptop& UPS provided by the company

      Cons

      Management Below average salary Denied annual leave even if u apply 3 months in advance triple work and small raise Promoting their favorites and friends Forced to work an extra 15 minutes every day after shift but not added as overtime Working RSA holidays but it's normal pay Saturdays are also normal pay Sundays are not double pay but rate and a half U have to ask every time to use the restroom like you in primary school

      3.0
      Oct 4, 2023

      Work experience

      Consumer service representative
      Recommend
      Business Outlook

      Pros

      *work in your own space

      Cons

      *always working late at night

      avatar
      TransUnion Response
      2y
      Thank you for leaving a review. Your feedback is valuable as we look to improve the associate experience. I would encourage you to speak with your manager if you feel that you are always working late at night. -TransUnion Talent Acquisition Team
      3.0
      Feb 22, 2023

      It's ok

      Consumer service representative
      Recommend
      Business Outlook

      Pros

      Convenience of working from home.

      Cons

      Outsourcing taking over jobs. Crap falls down hill

      avatar
      TransUnion Response
      2y
      Thank you for leaving a review! We appreciate your feedback. -Vincent C., Employer Brand Team
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