TransUnion reviews

3.6

58% would recommend to a friend

(2,784 total reviews)
avatar

Christopher Cartwright

64% approve of CEO

55% positive business outlook

TransUnion has an employee rating of 3.6 out of 5 stars, based on 2,784 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TransUnion employee rating is in line with the average (within 1 standard deviation) for employers within the Gerenciamento e consultoria industry (3.7 stars).

Reviews by job title

3K reviews
2.0
Jul 27, 2025
Recommend
Business Outlook

Pros

Opportunity to work on large-scale, high-priority initiatives that have significant impact across the business. Smart, capable, and well-intentioned colleagues who genuinely want to do great work. Exposure to enterprise-level products and complex problem-solving. Strong brand and solid business foundation.

Cons

Extremely siloed organization with too many hierarchical layers and inefficient processes that prevent teams from delivering value quickly. Workload was disproportionate and unsustainable—I was managing multiple major initiatives that were eventually split across three people after I left. Lack of support from leadership: despite raising concerns, I was told the workload was “appropriate” for my level, with no meaningful attempt to reprioritize or reduce scope. Inconsistent and unclear performance feedback, which impacted morale and created a sense of distrust. Recognition and career progression were reactive rather than proactive—I only received a promotion once I secured an external offer. Some leaders appear to play favorites, and psychological safety within teams varies widely.

1.0
Feb 13, 2025
Recommend
Business Outlook

Pros

Expensive dinners and entertainment to enjoy for employees

Cons

TU was an amazing organization until 2019 with an inclusive culture that fostered innovative thinking and career development. While the organization has grown tremendously in size and profitability, the focus on people growth and talent retention has completely lost. There is no concept or care for people growth anymore. TU used to be a people-first organization, but now the culture has lost its values and beliefs significantly, only to be replaced with HSBC executives who came from failing businesses. Senior leadership made it to their seats by way of showing loyalty and not meritocracy, and significantly lack leadership qualities that are quintessential to engage with people and take the business forward to its' full potential. Major CM1s are in constant power struggles and conflicts that are evident in their behaviors, which is toxic to the organizational goals. Majority of the CM1s/senior leadership has an HSBC background and tend to think alike, with zero diversity in style and thinking. Every public or internal stage at TU is dominated by males, regardless of the region you live in, with lack of presence from diverse gender and race. To no surprise, when intellectual and bold women show up to the meetings, and present a point of view, they are all surprised and don't know how to react, but judge and create forever biases that are hard to break. The lack of diversity, the presence of immense biases, the lack of empathetic leadership, the overindulgence in dining and entertainment, and no focus on people growth is the reason you don't want to work at TransUnion.

Viewing 373 - 375 of 2,784 Reviews

Glassdoor has 3,160 TransUnion reviews submitted anonymously by TransUnion employees. Read employee reviews and ratings on Glassdoor to decide if TransUnion is right for you.