TransUnion reviews

3.6

58% would recommend to a friend

(2,773 total reviews)
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Christopher Cartwright

65% approve of CEO

56% positive business outlook

TransUnion has an employee rating of 3.6 out of 5 stars, based on 2,773 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TransUnion employee rating is in line with the average (within 1 standard deviation) for employers within the Gerenciamento e consultoria industry (3.7 stars).

Reviews by job title

3K reviews
1.0
Feb 27, 2016
Recommend
Business Outlook

Pros

Co-workers are the rock and the foundation of the department.

Cons

Management has no clue of the stress and overtime is not work life balance. IPO has added another layer of stress to all concern.

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TransUnion Response
10y
Thank you for sharing a review of your time a TransUnion. I’m happy to put you in contact with a member of our HR team, if you’d like to discuss further. Email us at LifeAtTU@transunion.com. -TM
2.0
Jul 23, 2014
Recommend
Business Outlook

Pros

Pay is okay for Chicago, but could be a bit higher. They have pre-tax deductions for transit including CTA, Metra, PACE, and NICTD. You get a fair amount of days off each year, and for the most part everyone is a pleasure to work with. They're in the middle of remodeling the main corporate office in Chicago to an 'open floor' style in order to combine their three Chicago offices in to one. It makes collaborating much easier than being stuck in a cube all day.

Cons

As the title says, 'not my job, not my problem' is the attitude a good chunk of people have here. If a roadblock is encountered during a project everyone runs in circles trying to figure who is responsible for that piece and have them fix it, rather that fixing it themselves, even though it would take less time in the long run. The lack of motivation to go above and beyond is partially responsible for this in my mind. There isn't much in terms of incentives for non-sales positions. I've seen people asleep in conference rooms or reading books for hours on end. Instead some individuals get on a power trip and knock co-workers for the smallest things, even though they are far from perfect, and parts of the corporate office at times resembles a frat house. Be prepared to not be able to focus on doing your job without the help of headphones. Other cons include: - Poor/lack of training on any and all software systems/applications. It's sink or swim when it comes to software/applications - Lack of defined goals by superiors in projects and for personal development - Information is not shared across the organization, which hinders cross business unit projects - Poor interpersonal skills by employees. Supervisors don't know how to communicate professionally with employees at all. Instead it's very gossipy and full of cliques. Navigating your way around these cliques is an unfortunate part of the job. - Little accountability. People only take responsibility for good things and won't own their mistakes. - In some areas, employees know more than their supervisors when it comes to positions responsibilities and how to execute those tasks.

1.0
Nov 13, 2025

No peace of mind

Recommend
Business Outlook

Pros

Best in market - Leave encashment policy, No strict RTO policy. Great colleagues and work environment. Salaries above market average.

Cons

HR and management deserve an award for acting - because the “everything is fine” performance deserves a standing ovation. Lots of events, lots of smiles, lots of “we care about you” speeches… meanwhile, backstage, the annual restructuring script is already written. 2023, 2024, 2025- each year a new season of layoffs. Safe to assume the show’s been renewed for future seasons too. Peace of mind? That’s not part of the benefits package. Instead, you get the thrill of living in constant suspense: Will I be laid off this year or next? Promotions are mythical creatures here - everyone’s heard of them, but no one’s actually seen one. The company motto might as well be “Hire fast, fire faster.” Managers play their part too, pretending they are shocked by decisions they clearly knew were coming. The global strategy is equally creative: cut jobs in the US, hire in India, Costa Rica, or the Philippines, then ask folks to work US hours. Because who needs sleep when you can have conference calls at 12 am.? And the grand finale: leadership without a roadmap, without confidence, but with plenty of PowerPoint slides. Truly, a masterclass in corporate theater.

Viewing 79 - 81 of 2,773 Reviews

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