TransUnion reviews

3.6

58% would recommend to a friend

(2,773 total reviews)
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Christopher Cartwright

65% approve of CEO

56% positive business outlook

TransUnion has an employee rating of 3.6 out of 5 stars, based on 2,773 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TransUnion employee rating is in line with the average (within 1 standard deviation) for employers within the Gerenciamento e consultoria industry (3.7 stars).

Reviews by job title

3K reviews
1.0
Apr 30, 2018
Recommend
Business Outlook

Pros

I've read certain locations are very agreeable. Chicago, Crumm Lynn, etc. Bad locations depend entirely on your manager. I think some people are happy in the Boca Raton office, but I don't think most in technology are. If you have a bad mid manager then nothing on Earth will ever move them, because their upper managers have a vested interest in keeping them around so they themselves don't look bad. No one can argue that the benefits are good but I'd argue about everything else.

Cons

Bad management, poor quarterly planning, poor training, inability to craft/follow yearly goals, pitiful raises even for promotions. You will be promised a promotion almost every year, just like everyone else, but you won't get it. Even aggressive promotions are max 5% raises. They will "accidentally" forget to promote you or "the budget/boss doesn't agree" despite their promises. They'll make your boss's boss out to be the bad guy so they can pass the blame and pretend to be "on your side" but never believe this line, ever. Mid managers are told to blame the "big boss" so they look innocent/sympathetic. Their system habitually needs a set of scapegoats vs a set of golden children to function. Even when everyone is doing well, they need someone on which to place the blame. The role of scapegoat rotates, but you will probably find yourself in it eventually. In Boca Raton, speaking Spanish carries more weight than the rest of your resume and performance. Otherwise, anglophones will be hired and promoted on their merits but realize you're playing a rigged game.

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TransUnion Response
7y
Thank you for your transparency. I'm disappointed to hear that your experience hasn't been what we would hope and want for our people. It is important to me that you have the support of your manager and feel good about coming to the office each day. Please reach out to me - I would appreciate the opportunity to help. - Anne Leyden, EVP HR
2.0
Aug 27, 2016
Recommend
Business Outlook

Pros

Pay and benefits were decent. Location is near the train stations on the west side of downtown. The office looks modern. This place will give you an excuse to constantly blow off your friends.

Cons

The expectation is work is the number one thing in your life and everything else is way down the list. The work environment in many parts of the building is really noisy and crowded. Very high turnover in many parts of the organization. Values and culture are only lip service. 50-60 hour weeks are the norm.

3.0
Apr 16, 2016
Recommend
Business Outlook

Pros

Good flexibility and autonomy. Good benefits, convenient location and nice work environment. I work with a lot of smart people who care about what they do. TransUnion has good solutions, is always working on developing better ones, and has a lot of potential.

Cons

For the most part, If you are not in Senior Management here you are all but ignored. Ambition of senior managers overrides their interest in encouraging and supporting their own team members. And the top execs here encourage that style of management.

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TransUnion Response
10y
Your feedback is important to TU, so thank you for taking time to write a review. I’m sorry to read about your negative experience. If you’re open to chatting more, please email us at LifeAtTU@transunion.com. -TM
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