TransUnion reviews

3.6

58% would recommend to a friend

(2,771 total reviews)
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Christopher Cartwright

64% approve of CEO

56% positive business outlook

TransUnion has an employee rating of 3.6 out of 5 stars, based on 2,771 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TransUnion employee rating is in line with the average (within 1 standard deviation) for employers within the Gerenciamento e consultoria industry (3.7 stars).

Reviews by job title

3K reviews
3.0
Nov 1, 2023

Updated Review

Anonymous employee
Recommend
Business Outlook

Pros

I recently left an overall positive review though I noted some issues with the company. The pros still stand, but other issues have arisen. I think the pay is decent, they have great benefits, the culture is mostly okay and working her has been very flexible.

Cons

The process of forcing people back into the office has been frankly bizarre and incredibly opaque. They made decisions without talking to anyone, refuse to answer questions on the reasoning, didn't advertise the appeal process and I haven't heard of a single person who has had a successful appeal. Blatant refusal to answer questions requesting what they need to successfully appeal being forced into an office. As a result, I can't come to any other conclusion than the company is going about this in bad faith, doesn't have any intention of being flexible on return to office, and deeply do not care about their employees' feelings or the problems this will cause for a lot of people. I, along with several others, will likely be leaving the company over this matter.

5.0
Feb 14, 2017

Positive culture and amazing benefits

Anonymous employee
Recommend
Business Outlook

Pros

After spending my early career at small and mid-size companies, I'm so appreciative of the kind of benefits a company the size of TransUnion can offer. Our health insurance covers virtually everything I need, I got 12 weeks of maternity leave fully paid, the 401k plan is great. They even offer pet insurance! Beyond the benefits plan, I'm legitimately happy here. My colleagues are fun and respectful, my manager is supportive, I rarely work more than 40 hours, and I truly feel that my contributions are recognized and appreciated.

Cons

It's challenging to think of any besides some of the "red tape" associated with working through processes at a large company. Certain processes like getting contracts signed or budget approvals are very formal and time consuming

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TransUnion Response
9y
We love seeing your positive experience as a TU associate - thank you for sharing a review! TransUnion values your opinion and takes feedback seriously.
2.0
Mar 19, 2024

Employee experience in freefall

Anonymous employee
Recommend
Business Outlook

Pros

Good health insurance coverage Standard large company 401k match Two additional company-wide "mental health" days beyond federal holidays Generally good people throughout

Cons

Return to office/hybrid mandate Announced layoffs immediately before Thanksgiving holiday 2023 for employees to ruminate over their break Additional layoffs in late March 2024 Zero raise for many US employees in 2024 The writing is on the wall: reduce US-based staff, through voluntary separation and then layoffs, in favor of cheaper offshore staff TU has touted the "best places to work" title in the past but the employee experience right now is poor and getting poorer

Viewing 13 - 15 of 2,771 Reviews

Glassdoor has 3,147 TransUnion reviews submitted anonymously by TransUnion employees. Read employee reviews and ratings on Glassdoor to decide if TransUnion is right for you.