TransUnion reviews

3.6

58% would recommend to a friend

(2,772 total reviews)
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Christopher Cartwright

64% approve of CEO

56% positive business outlook

TransUnion has an employee rating of 3.6 out of 5 stars, based on 2,772 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TransUnion employee rating is in line with the average (within 1 standard deviation) for employers within the Gerenciamento e consultoria industry (3.7 stars).

Reviews by job title

3K reviews
1.0
Feb 7, 2024

State of complete despair

Recommend
Business Outlook

Pros

- Good comp and benefits - Hybrid work

Cons

- Lack of strategy - Poor execution

2.0
Sep 18, 2023
Recommend
Business Outlook

Pros

Work from home Benefits were good but have been clamped down Employee Groups

Cons

Felt constantly watched working from home. They monitor everything you do, even searching for something on google, had a manager throw it in my face that’s how I know. Management is full of bullying and was immature, their whole “were in this together and let’s lift each other up” attitude was just that, words to fill the air and console employees that they were being cared about. Saw a lot of quiet firing happen, they’d take work from you and then ask you what you’ve been doing and even if you found a way to do your job it didn’t stop them. I witnessed a whole team subtly attack a team member of theirs with sneaky and underhanded jabs during a “team” meeting, their manager even went as far to insult their personal life. Poor soul laughed it off but you could see the hurt in their eyes when it registered. Asked them about it later to find out it was going on for a while, a week later I found out that person was canned unjustified. The team they worked for was vicious. Place is full of sharks. Everyone is looking to point the finger where they can especially management. Glad I left. Whatever PR/HR person reads this, don’t bother commented on my review. Take care.

1.0
Nov 5, 2023
Recommend
Business Outlook

Pros

At this point, the only pro to working here is the great people you meet. But even that is diminishing - all the dedicated, hard working, intelligent, and friendly people have been either left or been laid off!

Cons

I would like to preface this by saying that I believe a lot of the 4 and 5 star reviews I’ve seen recently on Glassdoor are fake. However, I would not be surprised by the company doing all they can to present a false narrative of how their company is really looked at by current employees. I had the pleasure of working for the company when it was under the CEO Jim Peck, prior to Chris Cartwright. In the last 4 years, since Mr. Cartwright has been in his position, I can slowly but surely see this company heading to hell in a handbasket. 1. There is a steep and insulting inequity in the salary this company is willing to pay employees. 2. The leadership, VPs, Executives and so-on throughout corporate have made it very clear that they do not care about their employees. Will not discuss plans to adjust compensation, will not discuss plans to address the quickly growing number of disgruntled employees, and even went so far as to tell everyone at the company that “if you don’t like what we’re doing then you can leave”. Absolutely uncaring, unprofessional and cold to the core. 3. There are people who have worked for this company well over 15, 20, 25+ years who have always been happy, supported, and felt a sense of purpose. It’s no mystery what the real issue is when you consider the amount of unhappy folks here, I can throw a stone and hit someone right now who is currently experiencing at least 2 of the following - underpayment, no reward good work (only being handed more work), lack of resources and support, increased workload/expectations with continuous layoffs, attrition through the roof. I could write a novel on the drastically negative changes that I’ve seen come to fruition here. Over the course of 4 years Chris Cartwright and the other Chiefs, Executives, VPs, and so on have slowly but surely changed the entire reputation of TU for the worse. What they have done in the last 4 years to destroy TU, would take 2-3X that amount of time to undo. It’s very sad to see - especially as a dedicated worker who has always put my best foot forward and advocated for this company. Never again at this point or in the future would I EVER suggest that anyone work here, and I highly suggest that those who do find their way out immediately. This company does not care about us and has made that very clear.

Viewing 16 - 18 of 2,772 Reviews

Glassdoor has 3,148 TransUnion reviews submitted anonymously by TransUnion employees. Read employee reviews and ratings on Glassdoor to decide if TransUnion is right for you.