Pros
I started just after TransUnion's last CEO, Jim Peck, came to TransUnion. I remember the IPO and it was clear that Jim was a "growth" guy - I bought in and put as much as I could into the ESPP, and beyond a fulfilling career at TU I also managed to do pretty well on the stock. I liked the culture, which was friendly but professional. I liked that the company was growing under Jim's leadership. In this industry, if you're not growing, you're dying. The "old TU" was admirable, comp was decent for the area, work-life was reasonable unless there was an understandable deadline, colleagues were fairly close. The benefits were on-par with what I expected coming in as a skilled professional, and it was fun to be part of something that had a growth trajectory. Many of the managers hired during this time are decent but the newer ones are not.
Cons
The current leadership team is terrible. Their priorities are politics, woke company culture, saving the environment, saying their piece on newsworthy events, basically everything except their actual jobs. It's like your C suite being exclusively the Twitter feed from HuffPost contributors. Jim was an affable fellow, and I bumped into him down in the gym fairly often and he seemed like the sort of person you'd pick to run a company like TU. The current CEO is awkward, unrelatable, and almost painful to listen to during the all-hands meetings, which again have become a skippable event because it's just Diversity Hot Takes instead of actual useful information. I heard less from Jim, but what he said was worth listening to - I hear from our current C suite constantly and it's nothing of substance. It has definitely had an impact on the culture. I've seen a lot of talented people either phone it in or leave. I wouldn't say TU is at "mass exodus" yet, but I've noticed a lot of departures in key groups and positions lately. Their replacements take longer to fill than the old days, and the replacements coming in aren't the same caliber of leadership or knowledge as the last bunch. The office is still shut down "due to COVID" and you need ridiculous levels of approval to go into the office. The leadership team, when they're not trumpeting the D & I party line, insist it's not safe to come into the office - well, my team has been having weekly team meetings in each other's houses in the 'burbs for months because we're just not as effective totally-remote, so maybe they should just open it back up? The culture is getting bad enough that I've started to look for other opportunities. It will take years after the current CEO moves on to recover any semblance of a good culture at TU again.
