Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      TransUnion

      Engaged Employer

      TransUnion reviews

      3.6

      59% would recommend to a friend

      (2,776 total reviews)
      avatar

      Christopher Cartwright

      65% approve of CEO

      56% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.7

      Work/Life balance

      3.6

      Culture & values

      3.6

      Compensation and benefits

      3.2

      Career opportunities

      3.1

      Senior management

      TransUnion has an employee rating of 3.6 out of 5 stars, based on 2,776 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TransUnion employee rating is in line with the average (within 1 standard deviation) for employers within the Gerenciamento e consultoria industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      1.0
      Jan 13, 2019

      Useless company with a very non-diverse workforce and a biased management

      Anonymous employee
      Recommend
      Business Outlook

      Pros

      I was a part of Trans Union Canada and had no experience with Trans Union US so this review is solely for TransUnion Canada. A decent brand name to have on your resume if you are in this industry. Other than that cannot think of a single positive point for this company and don't even know why I joined it.

      Cons

      Little or no hand holding during the probation period which is pathetic as it's a fast paced company. I really don't know how I even lasted for close to 2 years there. Extremely lazy HR people who totally forget you after you are on boarded. In my entire 2 years I barely spoke to them at the time of my joining and that's it. They don't do anything from an employee engagement stand point or anything else...everything is done by the Social Committee there. Fire people left, right and center without explanation and saw many people being let go during my time there. A very average benefits package.

      avatar
      TransUnion Response
      7y
      First, I would like to thank you for sharing your feedback. Second, I want to say that I'm sorry you had this experience, and want you to know your feedback will be taken seriously. For me personally, respect is non-negotiable, and I would really like to hear more about what you experienced so I can address it. One other thing struck me from your cons - it's true that we do move fast and have high performance standards here at TU. However, we take every employment decision very seriously, so we can continue to deliver the best for our clients and consumers. We've been working to enhance our sales operations and make sure our employees have the opportunity to grow, but there's always room for improvement. We've since made changes to key roles in the last 12 months based on feedback from our teams. Additionally, we know there's continued room for improvement with our onboarding of new team members. We've made significant changes to our onboarding program - like moving to a fully integrated digital system. Our HR team provides numerous touch points throughout the process to ensure it is seamless for our new hires and they know exactly what to expect on day 1. These changes have had a positive impact on the new hire and associate experience. We will continue to emphasize areas of opportunity in 2019 and won't lose sight of it. If you'd be willing, I would like to have a conversation with you to better understand where you feel we missed the mark - please reach out to me directly at Todd.Skinner@transunion.com. - Todd Skinner, President - TransUnion Canada, Latin America, and Caribbean
      4.0
      Aug 27, 2018

      Good benefits, poor work/life balance

      It engineer, senior
      Recommend
      Business Outlook

      Pros

      I was at TU for almost 9 years. FTO and healthcare benefits are good. Nice offices, renovated in the last 5 years. This is a *big* IT org/infrastructure. If you want experience in a large scale, highly siloed enterprise environment, this is for you. If you want to be a jack of all trades doing a little bit of this, a little bit of that, look elsewhere.

      Cons

      - The IT infrastructure staff is worked way too hard. Some groups have hundreds even thousands of servers to manage. Draconian change policies force even a lot of project work to be done after hours, meaning even if you are not on call you can end up working 2,3,4 nights a week after 10pm. The reason they do this is because incompetent staff have screwed things up so many times and they have actually started to fire those responsible for outages but there is little to no accountability in management, where people are regularly promoted and shuffled around rather than being fired for doing a horrible job. - There are at least 3 too many layers of management. There is no way anyone should have a boss’s boss’s boss’s boss’s boss before getting to the CTO. TU has never met a problem that can’t be solved with another manager. This also means even if engineers have sorted out a solution on their own there is bound to be a manager somewhere who decides that they are going to ‘take the lead’ and basically make everyone do all the work again with the same result. This also leads to 20 people on every single 2am tech bridge call where people endlessly talk over each other and are forced to give a recap of the entire problem once the next-higher person in pecking order joins the call. - While pay raises are relatively consistent, don’t ever expect anything more than 2-3%. Bonuses are pretty low too, topping out at about 2% after taxes. Hardly enough to make any sort of impact on your overall salary.

      avatar
      TransUnion Response
      7y
      I appreciate your feedback on your time at TransUnion and thank you for your nearly 9 years with us. We're a big company with a fast-growing tech team and that's creating new opportunities for our people every day. I know there's still progress to be made in expanding our tech team to provide global support to our business. This is why we've opened our Global Technology Center in Chennai which will help expand tech capabilities and balance workload. Your feedback is important to me and I would welcome your reach out to discuss more. If you're willing, please email me directly at mohit.kapoor@transunion.com so we can address your concerns. - Mohit Kapoor, CTO
      1.0
      Sep 7, 2017

      Biased, Non existent policies, HR favors the Senior Management

      Anonymous employee
      Recommend
      Business Outlook

      Pros

      Good office, fun activities, Some of the colleagues are very good, people work with enthusiasm, can be a good learning platform if behavior of seniors are checked towards their subordinates.

      Cons

      Middle management and senior Management threatens the existence of their subordinates. Employees are treated in an undignified way. They are treated and intimidated at various stages, conspiracy against some employees by senior management. Abusive languages are used by middle and senior management towards their counterparts. Few employees in some vertical are being threatened which effects their productivity at work. HR is non existent and acts hand in glove with the so called the management. Chicago office has no idea what is the culture prevalent in Mumbai Office.

      avatar
      TransUnion Response
      8y
      Your feedback is important to TU, so thank you for taking time to write a review. I’m sorry to read about your negative experience, but if you’re open to chatting more, please email us at LifeAtTU@transunion.com.
      Viewing 178 - 180 of 2,776 Reviews
      Related searches: TransUnion jobs | TransUnion salaries | TransUnion benefits | TransUnion interviews | TransUnion conversations
      ReviewsTransUnion reviews

      Glassdoor has 3,152 TransUnion reviews submitted anonymously by TransUnion employees. Read employee reviews and ratings on Glassdoor to decide if TransUnion is right for you.