TransUnion reviews

3.6

59% would recommend to a friend

(2,779 total reviews)
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Christopher Cartwright

65% approve of CEO

56% positive business outlook

TransUnion has an employee rating of 3.6 out of 5 stars, based on 2,779 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TransUnion employee rating is in line with the average (within 1 standard deviation) for employers within the Gerenciamento e consultoria industry (3.7 stars).

Reviews by job title

3K reviews
2.0
Jun 5, 2018

Potential for greatness...sort of

Anonymous employee
Recommend
Business Outlook

Pros

As long as you work in Chicago, Transunion has a great company culture, amazing benefits, good pay. They are innovative and the business is expanding and growing. Upper management is honest and in a town hall the CEO (Jim Peck) admitted publicly he had made some mistakes, and I really respect that. Mohit Kapoor (the CTO) responded to my original review, and I also really respect that, even if his response prompted me to rewrite my review and lower my rating. Importantly, if you have experience in the financial services industry and understand that for every 5 minutes of actual work you will need to do 3 hours of virtual paperwork and attend 6 hours of meetings, this company is for you.

Cons

Right now is a really horrible time to work in some departments. Avoid any "technology" based job at this company, they reek of "burn and churn." Management loves knee-jerk reactions. Transunion loves to tout their "work-life" balance, but in my year working there I burned more nights, weekends, and 65+ hour weeks than the previous four years combined.

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TransUnion Response
7y
I appreciate your additional insights and take this feedback very seriously. I know some teams experience more pressure than others and it's clear we need to focus on balancing those responsibilities. We're human - there is always room for improvement and that doesn't happen without candid feedback like yours. I'm glad you felt comfortable reaching back out. If there's anything else weighing on you, please let me know. - Mohit Kapoor, CTO
1.0
Apr 4, 2018

Do not join TUCI

Anonymous employee
Recommend
Business Outlook

Pros

High budget Good pay if you negotiate things well when you are hired Beautiful environment - San Luis Obispo is a wonderful place to live

Cons

Toxic management Mediocre performance across the board Terrible technical leadership No understanding of the state of the art in web business delivery Do not move to San Luis Obispo for this job

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TransUnion Response
8y
While I'm pleased to see the pros you've listed, I'm sorry to hear your concerns. I set high standards for my team and encourage an open, innovative culture. I'm disappointed this wasn't entirely your experience. Candid feedback is an important part of our evolution. I appreciate you taking the time to speak up about your concerns and welcome you to reach out to me if you would like to discuss further. - Mohit Kapoor, CTO
5.0
Feb 4, 2018

Awesome Sales Atmosphere

Recommend
Business Outlook

Pros

Best benefits I've had in 20+ years in Sales. Medical withholding's are extremely reasonable, and out of pocket payments are minimal. Most medications are free. Generous 401k and TU Stock plans, I even got a 3% bonus last year deposited into my 401k. This is the first time I received a bonus while a commissioned salesperson. I can't speak for every division, but I work in a fast growing vertical that is developing/acquiring cutting edge solutions to me to offer clients. Sales management and executive management are solid, trustworthy people (something else that is rare is a sales environment!) CEO Jim Peck is an inspirational leader.

Cons

Just some of the typical "big company" bureaucracy.

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TransUnion Response
8y
Wow! What a positive review. TransUnion works hard to give its associates competitive benefits, so I’m glad to hear that listed as a pro. Thank you for sharing your review.
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Glassdoor has 3,155 TransUnion reviews submitted anonymously by TransUnion employees. Read employee reviews and ratings on Glassdoor to decide if TransUnion is right for you.