TransUnion reviews

3.6

58% would recommend to a friend

(2,776 total reviews)
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Christopher Cartwright

65% approve of CEO

56% positive business outlook

TransUnion has an employee rating of 3.6 out of 5 stars, based on 2,776 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TransUnion employee rating is in line with the average (within 1 standard deviation) for employers within the Gerenciamento e consultoria industry (3.7 stars).

Reviews by job title

3K reviews
4.0
Feb 22, 2015

TU is going from great to not so great - hoping for some changes

Anonymous employee
Recommend
Business Outlook

Pros

People - most are hard working and great to work with Performance oriented growth opportunities - hard work pays off

Cons

Top Heavy - not enough workers to support existing goals let alone aggressive growth goals Centralized - goals driven by US Parent Reporting requirements (internal) are getting cumbersome - multiple reports, same content, 100's of slices work environment has progressed to very chaotic Work/life balance is encouraged but hard to attain with current workloads

1.0
Feb 19, 2015
Recommend
Business Outlook

Pros

Learned a lot about credit. the credit reporting bureaus, and about fraud.

Cons

Managers consist of several who have insufficient education and training (only high school education). An employee makes an uninformed decision without consulting with more knowledgeable sources. When someone attempts to get more clarification and attempts to correct the problem (sometimes in order to avoid a lawsuit), that employee becomes defensive. When Quality Assurance is unable to find anything wrong with a representative in the call center, they then make up new rules in order to justify their jobs. Managers in the call center agree that the call was fine, but they are afraid to override the QA's decision.

Viewing 2575 - 2577 of 2,776 Reviews

Glassdoor has 3,152 TransUnion reviews submitted anonymously by TransUnion employees. Read employee reviews and ratings on Glassdoor to decide if TransUnion is right for you.