Twilio reviews

3.9

72% would recommend to a friend

(2,074 total reviews)
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Khozema Shipchandler

84% approve of CEO

60% positive business outlook

Twilio has an employee rating of 3.9 out of 5 stars, based on 2,074 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Twilio employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

2K reviews
5.0
Apr 13, 2026

Review

Recommend
Business Outlook

Pros

Good company, great culture and people

Cons

There are no cons to this company

3.0
Apr 12, 2026

Platform company

Recommend
Business Outlook

Pros

* Work Life Balance * Descent but declining pay

Cons

* Poor Engineering Culture * Promotions are scarce * Revolving Door of Leaders

Viewing 31 - 33 of 2,074 Reviews

Glassdoor has 2,320 Twilio reviews submitted anonymously by Twilio employees. Read employee reviews and ratings on Glassdoor to decide if Twilio is right for you.