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      Twilio

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      Twilio reviews

      3.9

      72% would recommend to a friend

      (2,074 total reviews)
      avatar

      Khozema Shipchandler

      84% approve of CEO

      60% positive business outlook

      Ratings by demographic groups

      Twilio has an employee rating of 3.9 out of 5 stars, based on 2,074 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Twilio employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

      Reviews by job title

      2K reviews
      3.0
      Feb 22, 2018

      Manager

      Anonymous employee
      Recommend
      Business Outlook

      Pros

      The employees are passionate about the products. We value diversity and give flexibility to employees

      Cons

      Company directions and priorities are always changing which could be frustrating

      avatar
      Twilio Response
      8y
      Thanks for your response. We do value diversity and inclusion across the organization as a fundamental component of our culture. We have also recognized that our priorities have been too fluid in past and have worked hard this year to have key priorities that are articulated and measured each quarter. We will continue to be dedicated to streamlining priorities and our company direction.
      5.0
      Feb 14, 2018

      Best company I have EVER worked for!

      Sales director
      Recommend
      Business Outlook

      Pros

      Incredible technology, vision, leadership, culture and execution. Absolutely love working with our clients and am addicted to the "a ha moment" they inevitably have when they realize that Twilio can solve real, compelling and meaningful business challenges that they have been suffering through for years. Love the people here and I love the opportunity that each of us has to genuinely move the needle each and every day. So incredibly proud to be a part of this team and so blessed to have punched my ticket for this incredible rocket ship ride. GOOOO TWILIO!

      Cons

      Some, very minor growing pains associated with this meteoric rise to $1B and beyond. However that is to be expected. And management works quickly and diligently to address them. That is really all you can ask for.

      avatar
      Twilio Response
      8y
      Thanks for your review! The Sales org has really grown in the last year and our GTM strategy is exciting. We have had the opportunity to add some significant talent to the team and their contributions are paying off already.
      4.0
      Dec 13, 2017

      CX operations manager

      Cx operations manager
      Recommend
      Business Outlook

      Pros

      Company has great values. Sales org led by a strong, reputable leader

      Cons

      Go to market focus taking away focus on product

      avatar
      Twilio Response
      8y
      Thank you for taking the time to write a review. We appreciate both the positive and constructive feedback. It would be great to get more details about what you think is working and how to balance our focus. Please feel free to reach out to your manager, HRBP or submit comments at the bi-weekly All-Hands meeting.
      Viewing 1996 - 1998 of 2,074 Reviews
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      ReviewsTwilio reviews

      Glassdoor has 2,320 Twilio reviews submitted anonymously by Twilio employees. Read employee reviews and ratings on Glassdoor to decide if Twilio is right for you.