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      Twilio

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      Twilio reviews

      3.9

      72% would recommend to a friend

      (2,074 total reviews)
      avatar

      Khozema Shipchandler

      84% approve of CEO

      60% positive business outlook

      Ratings by demographic groups

      Twilio has an employee rating of 3.9 out of 5 stars, based on 2,074 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Twilio employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

      Reviews by job title

      2K reviews
      2.0
      Sep 14, 2017

      Enterprise Account Executive

      Anonymous employee
      Recommend
      Business Outlook

      Pros

      Well they give you an RSU package so that's nice. The APIs are actually top notch but outside of silicon valley not to many companies can actually put the pieces together.

      Cons

      Not a sales friendly organization at all, expected to somehow turn a bunch of lines of code into someones grand vision. When you do get someone to bite on larger than just providing their company credit card info online, you're literally expected to invoice, bill, support, grow, handle escalations etc all while also trying to sell to other prospects.

      avatar
      Twilio Response
      8y
      Thank you for sharing your feedback. The executive team is focused on building and supporting an integrated company experience; particularly between Development and Sales. Any further suggestions you have on improving these interactions are always welcome. In terms of hiring, the Talent Aquisition team works closely with department heads to understand how to augment our current talent to build high performing teams. We are always open to feedback and encourage you to reach out to the Sales leadership team or to me directly.
      5.0
      Sep 11, 2017

      Amazing Company

      Anonymous employee
      Recommend
      Business Outlook

      Pros

      Working at Twilio has been incredible. The people really care about what they are doing and the impact they are making. Twilio can be used by almost every individual in the world - and it's amazing to see the growth Twilio has achieved. Managers really empower you to think outside the box and help scale Twilio. Perks: Company lunches 2-3 days a week. Wednesday Night Dinners, every Wednesday! Unlimited PTO Flex work env. Plus many more..

      Cons

      Company is still growing so their are some growth pains and some things that feel like bottlenecks at times. But overall, nothing earth shattering.

      avatar
      Twilio Response
      8y
      Thank you for your positive review! It certainly is an exciting time at Twilio! As we scale, we will continue to prioritize employee satisfaction by demonstrating transparency of the decision-making process and ensuring any transitions are implemented as smoothly as possible.
      5.0
      Aug 30, 2017

      Recruiting

      Anonymous employee
      Recommend
      Business Outlook

      Pros

      Open and transparent communication and enthusiastic, 'one team' attitude and drive to succeed

      Cons

      none apparent to me that need highlighting

      avatar
      Twilio Response
      8y
      Great to hear - thank you!
      Viewing 2008 - 2010 of 2,074 Reviews
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      ReviewsTwilio reviews

      Glassdoor has 2,320 Twilio reviews submitted anonymously by Twilio employees. Read employee reviews and ratings on Glassdoor to decide if Twilio is right for you.