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      Twilio

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      Twilio reviews

      3.9

      72% would recommend to a friend

      (2,074 total reviews)
      avatar

      Khozema Shipchandler

      84% approve of CEO

      60% positive business outlook

      Ratings by demographic groups

      Twilio has an employee rating of 3.9 out of 5 stars, based on 2,074 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Twilio employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

      Reviews by job title

      2K reviews
      5.0
      Oct 24, 2019

      Fast-paced, progressive, amazing place to work

      People team
      Recommend
      Business Outlook

      Pros

      Twilio has BY FAR the most wonderful culture out of all the companies I've ever worked for. Every employee lives by the Twilio values, and there is a lot of cross-department collaboration. The benefits and perks are also unparalleled. The company's success is growing also - the product is applicable to any customer. Twilio.org is also an entire department of the company that is dedicated to community service and involvement.

      Cons

      Because the company is growing so fast, there are days that are chaotic, and there is a lot of ambiguity. However, everyone around you wants you to succeed, so they're open to helping out as much as possible.

      5.0
      Oct 24, 2019

      Strong Ownership Culture

      Engineering manager
      Recommend
      Business Outlook

      Pros

      The company is growing like gangbusters and so there is always more fun projects to tackle. If you see a problem and want to attack it, you have a ton of open road ahead fo you.

      Cons

      A lot of legacy processes made sense when the company was smaller but have not scaled well. The product and process learning curve is still too steep for new employees. Everyone is super supportive but you really gotta go and get your answers.

      4.0
      Oct 16, 2019

      Great for people who like to work hard and take ownership

      Anonymous employee
      Recommend
      Business Outlook

      Pros

      Have autonomy over my work & able to make operational decisions Benefits are pretty good Teams mostly consists of capable, driven & responsible individuals People here generally do care about you as a person more than you as a revenue generating machine

      Cons

      Lack of clear and/or simple internal processes Need to do calls late at night or early in the morning with HQ/other regionals Runs pretty lean

      Viewing 2029 - 2031 of 2,074 Reviews
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      ReviewsTwilio reviews

      Glassdoor has 2,320 Twilio reviews submitted anonymously by Twilio employees. Read employee reviews and ratings on Glassdoor to decide if Twilio is right for you.