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      Twilio

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      Twilio reviews

      3.9

      72% would recommend to a friend

      (2,074 total reviews)
      avatar

      Khozema Shipchandler

      84% approve of CEO

      60% positive business outlook

      Ratings by demographic groups

      Twilio has an employee rating of 3.9 out of 5 stars, based on 2,074 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Twilio employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

      Reviews by job title

      2K reviews
      5.0
      Sep 14, 2015

      Best tech company I've worked for!

      Anonymous employee
      Recommend
      Business Outlook

      Pros

      -Great small teams environment -Management is very involved in all parts of the business -Awesome culture where everyone is very friendly and willing to help one another -Startup perks (flexible hours, free lunches, gym/cell phone reimbursement, unlimited vacation) -Exec team is accessible and listens to employees -Mid sized startup- small enough that you feel like you are making an impact but big enough that it has resources and structure in place -Culture around learning and encourages growth with employees

      Cons

      -Some growing pains (like a lot of startups) -Doesn't have free lunch everyday like other startups

      4.0
      Sep 9, 2015

      Twilio

      Anonymous
      Recommend
      Business Outlook

      Pros

      Twilio is a company with many talented individuals who generally act as a family. That is what makes the company special. The people. They are nice, they are helpful and they always strive to be better.

      Cons

      The general company benefits need a serious upgrade. Not as many "perks" as other start-ups. The company is growing so rapidly that it is losing the start up family feel.

      5.0
      Sep 8, 2015

      Great work Environment

      Anonymous employee
      Recommend
      Business Outlook

      Pros

      -Culture has grown from the ground up, so the nine things (read: company values) are real, rather than nice words forced upon the company by leadership. -Small teams mean that you actually can have impact and ownership here. -There are a lot of very accomplished people with impressive backgrounds at Twilio. However, most still adhere to the "be humble" company value, so it is a great environment in which to learn from really smart people who genuinely enjoy helping those who may have less experience in a certain area. -Great opportunity for career growth since the company has grown so quickly. -Great leaders, credible investors, quality products.

      Cons

      -Standard growing pains of a rapidly growing company-some processes are not in place, some communication is sub-par, etc. -The culture is biased to action, so sometimes the company jumps into initiatives without a fully developed plan. This could be a positive, as some people (and most at Twilio) prefer to jump into problems and figure them out as they go. If you are a person who like a methodical, step by step plan Twilio might not be the best environment for you.

      Viewing 2041 - 2043 of 2,074 Reviews
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      ReviewsTwilio reviews

      Glassdoor has 2,320 Twilio reviews submitted anonymously by Twilio employees. Read employee reviews and ratings on Glassdoor to decide if Twilio is right for you.