Twilio reviews

3.9

72% would recommend to a friend

(2,074 total reviews)
avatar

Khozema Shipchandler

84% approve of CEO

60% positive business outlook

Twilio has an employee rating of 3.9 out of 5 stars, based on 2,074 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Twilio employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

2K reviews
5.0
Oct 16, 2018

Join Twilio!

Anonymous employee
Recommend
Business Outlook

Pros

High Energy, Innovative, Very Smart

Cons

Higher degrees of messy and/or ambiguous

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Twilio Response
7y
Thanks for your feedback. There is a ton of energy around what we are doing and what we are building. We're also working really hard to calibrate with the right amount of structure and process to enable our continued success.
5.0
Sep 30, 2018

Engineer

Anonymous employee
Recommend
Business Outlook

Pros

-the best colleagues -amazing culture -exciting environment -fantastic product -career growth and development

Cons

None that I can think of

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Twilio Response
7y
Thank you! We do have all of those "pros"!
5.0
Sep 27, 2018

Facilities

Anonymous employee
Recommend
Business Outlook

Pros

Twilio cares about its employees, great culture/perks, innovative and exciting

Cons

Typical growing pains of a company whose scaling from small to big - things to still figure out but on the right path

avatar
Twilio Response
7y
Thanks for your feedback and advice. Please make sure to have people reach out to their leadership team or their HR partner if they do need help.
Viewing 2047 - 2049 of 2,074 Reviews

Glassdoor has 2,320 Twilio reviews submitted anonymously by Twilio employees. Read employee reviews and ratings on Glassdoor to decide if Twilio is right for you.