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      Twilio

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      Twilio reviews

      3.9

      72% would recommend to a friend

      (2,074 total reviews)
      avatar

      Khozema Shipchandler

      84% approve of CEO

      60% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      4.2

      Work/Life balance

      4.2

      Compensation and benefits

      3.9

      Culture & values

      3.6

      Career opportunities

      3.2

      Senior management

      Twilio has an employee rating of 3.9 out of 5 stars, based on 2,074 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Twilio employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      5.0
      Jun 10, 2015

      Amazing, unique culture/products w/ typical startup growing pains

      Anonymous employee
      Recommend
      Business Outlook

      Pros

      -Amazing industry leading products -Brilliant, highly engaged employees and a great leadership team -A focus on diversity and "be yourself" culture like I've never seen at a tech company -Social connection is huge here, lots of close relationships and easy to make friends

      Cons

      Twilio is in hyper growth mode and hiring a lot of people and with this comes a few growing pains -Still building out systems and process to catch up to the growth of the company and complexity of problems we are solving. We're getting their though. -HR programs around Feedback & Recognition, Learning & Development, etc are not there yet but coming soon we are told. We just hit the size at where we need to start doing this.

      3.0
      Jun 9, 2015

      Culture and Department

      Anonymous employee
      Recommend
      Business Outlook

      Pros

      Top SF/Silicon Valley startup company with a great product. Market leader in providing unique and programmable mobile telecom solutions via PaaS API. Developing new technology/services ahead of the curve. Huge growth over the past 3 years and definitely a company which will only continue to grow and be successful. Product out-performs competitors. Well known among tech industry and more and more outside the tech industry. Great opportunities, room for growth, and plenty of money.

      Cons

      Cons mostly revolve around your opinion of SF/Silicon Valley startups. Fills all of the tech startup cliches: catered lunches/dinners, over abundant company swag, manufactured quirkiness, heightened sense of self importance i.e. "we're changing the world", an anti-corporate corporation dichotomy, located in SOMA, it's a "fun" place to work, 90% of employees under 30 years old, required wholesale dedication to company "vision", etc. Basically, if you like the culture and fit in than there are no cons. If you don't feel as though you would fit in things might be a little tougher though you could say the same for any company.

      4.0
      May 30, 2015

      Dynamic, innovative place for doers

      Anonymous employee
      Recommend
      Business Outlook

      Pros

      Truly agile environment, intense focus on getting things done, high tolerance for mistakes

      Cons

      Plenty of duplicate effort: some is unavoidable in Twilio's small team model

      Viewing 2050 - 2052 of 2,074 Reviews
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      Glassdoor has 2,320 Twilio reviews submitted anonymously by Twilio employees. Read employee reviews and ratings on Glassdoor to decide if Twilio is right for you.