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      Twilio

      Is this your company?

      Twilio reviews

      3.9

      72% would recommend to a friend

      (2,074 total reviews)
      avatar

      Khozema Shipchandler

      84% approve of CEO

      60% positive business outlook

      Ratings by demographic groups

      Twilio has an employee rating of 3.9 out of 5 stars, based on 2,074 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Twilio employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

      Reviews by job title

      2K reviews
      5.0
      Feb 7, 2015

      Working at Twilio means working with smart people to solve interesting problems for smart customers and developers

      Product
      Recommend
      Business Outlook

      Pros

      Hiring has kept up with Twilio's hypergrowth, talent has continued to increase. Openness and constant reassertion of the mission on a weekly basis, engagement with CEO Jeff Lawson and cross-team updates. Still small enough to offer individuals agility and autonomy in problem solving "Draw the Owl".

      Cons

      Hyper-growth and rapid change has some disadvantages. Working to identify company's post-start up identity and priorities.

      5.0
      Nov 24, 2014

      Fair and honest environment - great community!

      Anonymous employee
      Recommend
      Business Outlook

      Pros

      From the first interview and each day when I walk in I have been welcomed into a great community of kind hearted respectful, fun loving people. It is a community that enjoys the work and growth of what they are creating and supporting professionally and personally. It sounds goofy but it really is a pleasure to work at Twilio and people try hard to make it all work... through the good, bad and ugly. I appreciate that everyone respects each other and no one person's job is more important than the other person's job within the organization...

      Cons

      Every fast growing family, I mean company has its dysfunctional features and Twilio is always willing to acknowledge their dysfunctions and work through their issues. I am confident if I speak up regarding an issue...and come prepared with a reasonable solution to that issue...it will be heard and hopefully put into action.

      5.0
      Sep 1, 2014

      The nine values

      Anonymous employee
      Recommend
      Business Outlook

      Pros

      The company is determined to hold to it's nine value as it grows, and this makes it a fantastic, honest and open place to work. I've never been part of such a large team that is so passionate, committed and truly believe in what they are doing. The work life balance is fantastic, with unlimited PTO and a "family-first" attitude, burn out is tackled by being offered time to rest and relax. The perks are amazing, travel and expenses are all covered. The opportunity for personal development (at least for me) has been great.

      Cons

      I fear that the company will lose the ability to scale it's communal, family feel as it grows, but the C-level team is working extremely hard to tackle this problem before it becomes one.

      Viewing 2059 - 2061 of 2,074 Reviews
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      ReviewsTwilio reviews

      Glassdoor has 2,320 Twilio reviews submitted anonymously by Twilio employees. Read employee reviews and ratings on Glassdoor to decide if Twilio is right for you.