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      Twilio

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      Twilio reviews

      3.9

      72% would recommend to a friend

      (2,074 total reviews)
      avatar

      Khozema Shipchandler

      84% approve of CEO

      60% positive business outlook

      Ratings by demographic groups

      Twilio has an employee rating of 3.9 out of 5 stars, based on 2,074 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Twilio employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

      Reviews by job title

      2K reviews
      4.0
      Mar 3, 2015

      Collection of bright people experiencing some growing pains

      Anonymous employee
      Recommend
      Business Outlook

      Pros

      Twilio has an incredibly driven environment. There's a mentality running through the office of genuinely wanting to change the world with these products. It's cool, motivating, and in turn, one can find themselves surrounded by very intelligent people working very hard and fast. There's also a real sense of purpose and ability to grow. The values feel pretty legit, in that humility is a characteristic you'll regularly see in team members and "drawing the owl" is genuinely encouraged. As mentioned in other reviews, this place feels like coming home to family.

      Cons

      Rapid growth has created some growing pains. In an effort to fill senior leadership roles quickly, the culture has taken a bit of a hit. There seems to be a large focus on land-grabbing, which is new and not subtle. The HR team is disorganized, communication is often lacking between departments, and titles have become a political power.

      4.0
      Feb 13, 2015

      Sales

      Anonymous employee
      Recommend
      Business Outlook

      Pros

      Great product, bright future, great pay, benefits, fun people.

      Cons

      A lot of turnover and leadership changes in sales/marketing and I have some doubts as to the path that's being taken.

      Viewing 2056 - 2058 of 2,074 Reviews
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      ReviewsTwilio reviews

      Glassdoor has 2,320 Twilio reviews submitted anonymously by Twilio employees. Read employee reviews and ratings on Glassdoor to decide if Twilio is right for you.