Twilio reviews

3.9

72% would recommend to a friend

(2,074 total reviews)
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Khozema Shipchandler

84% approve of CEO

60% positive business outlook

Twilio has an employee rating of 3.9 out of 5 stars, based on 2,074 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Twilio employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

2K reviews
5.0
Nov 16, 2017

Best place ever!

Anonymous employee
Recommend
Business Outlook

Pros

-Great management -Doing cool stuff -Taking care of employees' goals and career path

Cons

-Medical coverage could be better

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Twilio Response
8y
We are delighted to hear you are happy at Twilio. We do review our compensation and benefits packages regularly to ensure we are competitive but encourage you to reach out to our Head of Total Rewards to provide feedback, data or recommendations.
4.0
Oct 24, 2017
Recommend
Business Outlook

Pros

Great, inclusive culture. Lots of fun team events. Direct management cares deeply about our team's personal success.

Cons

Lack of accountability for poor performers.

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Twilio Response
8y
Thank you for your feedback. We strive to build a culture where everyone can be their authentic selves. We're happy to hear that you feel appreciated and part of an inclusive company. We also have a stronger dedication to holding all of us accountable to our priorities and goals in 2018 which will assist in managing overall performance.
5.0
Sep 11, 2017

Amazing Company

Anonymous employee
Recommend
Business Outlook

Pros

Working at Twilio has been incredible. The people really care about what they are doing and the impact they are making. Twilio can be used by almost every individual in the world - and it's amazing to see the growth Twilio has achieved. Managers really empower you to think outside the box and help scale Twilio. Perks: Company lunches 2-3 days a week. Wednesday Night Dinners, every Wednesday! Unlimited PTO Flex work env. Plus many more..

Cons

Company is still growing so their are some growth pains and some things that feel like bottlenecks at times. But overall, nothing earth shattering.

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Twilio Response
8y
Thank you for your positive review! It certainly is an exciting time at Twilio! As we scale, we will continue to prioritize employee satisfaction by demonstrating transparency of the decision-making process and ensuring any transitions are implemented as smoothly as possible.
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Glassdoor has 2,320 Twilio reviews submitted anonymously by Twilio employees. Read employee reviews and ratings on Glassdoor to decide if Twilio is right for you.