Question 1

Is Uber a good company to work for as a Customer Service Representative?

Accepted Answer

Customer Service Representative professionals working at Uber have rated their employer with 3.5 out of 5 stars in 213 Glassdoor reviews. This is a lower than average score with the overall rating of Uber employees being 3.7 out of 5 stars. Search open Customer Service Representative Jobs at Uber now and start preparing for your job interview by browsing frequently asked Customer Service Representative interview questions at Uber.

Question 2

Does Uber pay Customer Service Representative employees well?

Accepted Answer

Customer Service Representative professionals rate their compensation and benefits at Uber with 3.0 out of 5 stars based on 213 anonymously submitted employee reviews. This is 12.5% worse than the company average rating for salary and benefits. Find out more about Customer Service Representative salaries and benefits at Uber.

Question 3

How happy are Customer Service Representative professionals working at Uber?

Accepted Answer

63% of Customer Service Representative employees at Uber would recommend their employer to a friend. This rating has decreased by 21% in the past 12 months. Customer Service Representative professionals have also rated Uber with a 3.0 rating for work-life-balance, 3.3 rating for diversity and inclusion, 3.1 rating for culture and values and 2.9 rating for career opportunities.

Question 4

What are the top reviewed jobs at Uber?

Accepted Answer

Driver (7500), Motorista (1349), Software Engineer (630), UberX Driver (405), Delivery Driver (404), Rideshare Driver (331), Operations Manager (316), Account Executive (312), Customer Service Representative (279), Account Manager (256), Senior Software Engineer (247), UberEATS Delivery Driver (192), Motorista De Aplicativo (163), Independent Contractor (160), Account Representative (145)

Question 5

What are the pros of working at Uber according to real employee reviews?

Accepted Answer

"The people are great and the use of data within the company to inform decisions is incredible." ((in 1161 reviews)); "Benefits are great and you have a ton of flexibility on what you can use them for." ((in 1095 reviews)); "I worked the weekends at the shore for the summer so it was very busy and the money was good." ((in 943 reviews)); "Flexible hours and low start up costs are two of the best things about this gig" ((in 907 reviews)); "Culture is great and very welcoming" ((in 870 reviews))

Question 6

What are the cons of working at Uber according to real employee reviews?

Accepted Answer

"Low pay requires you work more than 40 hours per week and all midweek rush hours." ((in 1428 reviews)); "Bad management and stocks :(" ((in 406 reviews)); "2) Management problem where your made to work alot but your growth is limited due to your bad manager." ((in 241 reviews)); "inexperienced (and poor) leadership" ((in 177 reviews)); "Many layoffs (I was part of covid layoffs)" ((in 129 reviews))

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