Ulta Beauty reviews

3.4

55% would recommend to a friend

(13,949 total reviews)
avatar

Kecia Steelman

59% approve of CEO

47% positive business outlook

Ulta Beauty has an employee rating of 3.4 out of 5 stars, based on 13,949 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ulta Beauty employee rating is in line with the average (within 1 standard deviation) for employers within the Atacado e varejo industry (3.5 stars).

Reviews by job title

14K reviews
4.0
Dec 29, 2011

Its ok

Recommend
Business Outlook

Pros

Get a small pay increase

Cons

You do a lot of management work but don't get paid as much. You get a lot of crap from customers.

2.0
Dec 28, 2011

Poor.

Anonymous employee
Recommend
Business Outlook

Pros

You receive a pay check. The discounts at the stores and salons are decent, increasing during special periods. There is very high turn-over in middle management which opens up opportunity for outside talent to be brought in.

Cons

Poor Senior Management and supervisors. Lack of communication from higher level management. Low pay for floor employees. The benefits are expensive. It always seems as though management is "hiding' something from you. They predetermine the career path for personnel. There is a glass ceiling.

1.0
Dec 21, 2011
Recommend
Business Outlook

Pros

The discount is decent, but its not worth it because of everything esle the employees have to go through. The health benefits are ok for managers.

Cons

The customer service is terrible and I am completely embarrassed to work for this company. Whatever happened to the customer is always right? There is no communication among managers, and all managers just do what they want. The associates get treated poorly by management and customers and they dont get paid enough to deal with all of that. The company does thank its employees, but District Managers and General Managers do not know how to thank their employees. I completely regret taking this job, and I am hoping to find a new one soon.

Viewing 13795 - 13797 of 13,949 Reviews

Glassdoor has 14,253 Ulta Beauty reviews submitted anonymously by Ulta Beauty employees. Read employee reviews and ratings on Glassdoor to decide if Ulta Beauty is right for you.