Ulta Beauty reviews

3.4

55% would recommend to a friend

(13,945 total reviews)
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Kecia Steelman

59% approve of CEO

47% positive business outlook

Ulta Beauty has an employee rating of 3.4 out of 5 stars, based on 13,945 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ulta Beauty employee rating is in line with the average (within 1 standard deviation) for employers within the Atacado e varejo industry (3.5 stars).

Reviews by job title

14K reviews
1.0
Jun 21, 2011
Recommend
Business Outlook

Pros

Discount in store and in salon. Selling great products. Interations with customers, helping people on a daily basis. Gratis is given to management.

Cons

Unrealistic expectations for all duties. Managers ring up guests at least 25 hours a week due to lack of hours for cashiers. You're expected to hire a large staff and give employees less than 10 hours a week. Ridiculous punch policy. I've seen managers and staff that have worked hard for this company only to get fired because of the punch policy. You are given minimal hours and endless tasks.

2.0
Jun 15, 2011
Recommend
Business Outlook

Pros

-25% off discount (sometimes 30% for a week during holiday season) -Discount on salon services -Gifts With Purchases are also available to employees -Clientele not as knowledgeable compared to department stores. Easier to have larger sales. -Return policy extremely strict (might be a Con for clients). -Brand representatives are extremely generous with gratis.

Cons

-Only managers get the holiday/yearly sales bonus. -Was "promoted" after three months, but never saw the promised pay increase. Pressed the issue further, and there was no record of it. -Had a family emergency and left early one day. Left a message for manager next day saying I would be out-of-state, and she calls me while my father is in surgery asking when I would be back to work. NO WORK/LIFE/BALANCE -Management didn't inform employees about PTO expiring at the end of the year. PTO doesn't roll-over to the next year. -I was the only full timer, besides the Prestige Manager, and they cut my hours down to 20 hours for three consecutive weeks. Promptly quit.

4.0
Jun 15, 2011
Recommend
Business Outlook

Pros

A ton of fun, always something new, free stuff, massive amounts of growth potential

Cons

Always on the run, pressure for high results

Viewing 13843 - 13845 of 13,945 Reviews

Glassdoor has 14,249 Ulta Beauty reviews submitted anonymously by Ulta Beauty employees. Read employee reviews and ratings on Glassdoor to decide if Ulta Beauty is right for you.