Welcome Break reviews

3.9

71% would recommend to a friend

(590 total reviews)
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John Diviney

87% approve of CEO

66% positive business outlook

Welcome Break has an employee rating of 3.9 out of 5 stars, based on 590 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Welcome Break employee rating is in line with the average (within 1 standard deviation) for employers within the Atacado e varejo industry (3.5 stars).

Reviews by job title

590 reviews
1.0
Dec 2, 2021

Poor Management and worse project mgt

Anonymous employee
Recommend
Business Outlook

Pros

COVID has prompted a gradual move to more flexible, remote, working

Cons

WB claims, and will probably reply to the effect, “we are a fast paced, 24/7 entrepreneurial business” – that is a merely a smokescreen for the chaotic approach and the lack of any project disciplines to delivering multiple concurrent , and occasionally conflicting, initiatives. Some members of the IT leadership team have a Victorian workhouse management style (“it has to be done - just work harder”) with a refusal to adopt any means of project planning, resourcing or analysis. Requirements are made up on the fly, if at all, with key functionality only acknowledged at release with a panic to then deliver retrospectively. The CIO initiates many projects with no clear brief, and engages solutions with no apparent understanding of the current situation, and is moving to a top heavy management structure (“look at my empire”) but with no backfilling of resource to deliver projects resulting in a massive backlog of overrunning projects Too many managers, within and without IT, have a vested self interest in prompting their own agendas with no consultation and little awareness of current workloads, prerequisites and dependencies. Some of the IT managers support a bullying culture by excluding other team members from projects and a refusal to offer the learning opportunities necessary to support the “career progression” offered in the job descriptions.

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Welcome Break Response
4y
Thanks for taking the time to leave a review. You are correct in what you write above in that we ARE a fast moving, 24/7 entrepreneurial business. Our business does engage with multiple projects at one time, that’s one of the reasons we lead the way in technology across our industry. With pace and ambition comes a dynamic working environment, I do recognise that this isn’t for everyone. Our IT project team are well equipped to deal with the demands of our current projects, that said, I’m genuinely sorry that this wasn’t for you. All the best Justin Justin Morrison - Head of Talent and Resourcing
2.0
Nov 29, 2021
Recommend
Business Outlook

Pros

Team members and unit managers often very good

Cons

Senior management is generally very poor

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Welcome Break Response
4y
Thanks for your review and positive feedback on our teams and UBM's. I'm sorry to read your comment on a more senior manager (or managers). Thanks for sharing though. Justin Justin Morrison / Head of Talent and Resourcing
1.0
Nov 29, 2021

Working for welcome break

Anonymous employee
Recommend
Business Outlook

Pros

Two half hour breaks in an 8 hour shift 50% discount on most shops

Cons

Super busy environment Understaffed Stressed staff

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Welcome Break Response
4y
Thanks for the review. It really is a busy working environment - our sites and hotels are a hive of activity. We are still recruiting for a number of team members to take the pressure off our existing teams - as whilst we do expect to be busy, we don't want anyone to be stressed. Thanks again for sharing your views Justin Justin Morrison / Head of Talent and Resourcing
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Glassdoor has 609 Welcome Break reviews submitted anonymously by Welcome Break employees. Read employee reviews and ratings on Glassdoor to decide if Welcome Break is right for you.