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      Welcome Break

      Part of Applegreen

      Engaged Employer

      Welcome Break reviews

      3.9

      70% would recommend to a friend

      (590 total reviews)
      avatar

      John Diviney

      87% approve of CEO

      65% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.9

      Culture & values

      3.8

      Senior management

      3.8

      Compensation and benefits

      3.8

      Career opportunities

      3.7

      Work/Life balance

      Welcome Break has an employee rating of 3.9 out of 5 stars, based on 590 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Welcome Break employee rating is in line with the average (within 1 standard deviation) for employers within the Atacado e varejo industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      590 reviews
      1.0
      Oct 26, 2020

      Standards in free-fall, skeletal staffing, Low wage, Churn and Burn

      Shift manager
      Recommend
      Business Outlook

      Pros

      50% off some food units There are always vacancies - so high chance of success for all applicants "Free parking while at work"

      Cons

      Very low pay. "Flexible hours" means from the business perspective only. Rotas done less than one week before they begin. Required to work any day in the year that your manager wishes including Christmas day and Easter day and you won't be informed until the week before (company policy of 3 weeks notice not enforced in any way and in practice rarely happens). Corrosive culture of micromanagement, distrust and negative criticism. Night workers lone-working for 8 hours without being able to take breaks as there is no other staff cover and the unit they are manning must be constantly trading. Skeletal staffing since Applegreen takeover, corners cut and safety appears secondary - churn and burn approach. During Covid-19, no cleaning staff to clean Forecourt toilets throughout the day (not even once!) Constant abuse from customers over high prices and the consequences of falling company standards.

      avatar
      Welcome Break Response
      5y
      Thanks for taking the time to offer such detailed and specific feedback. It's clear that you are experiencing some issues - most concerning is that it doesn't read as if you would approach your manager with them, therefore not giving us the chance to address it and put it right. If you would like to get in touch with me, even confidentially, I'd appreciate the chance to look into your comments and the experience you write of. That way, we get the chance to address it and turn it around. Thanks in advance Justin Morrison // Head of Talent and Resourcing
      1.0
      Feb 10, 2020

      Modern Day Slavery

      It support analyst
      Recommend
      Business Outlook

      Pros

      To be honest most people are good to work with. Discount at Sites.

      Cons

      No Processes at all that actually help. Management are extremely rude and not helpful. So much old technology which is about 20 years ago. No work & home balance. Slavery. They expect you to fix things that require more resource but expect you to do it and do your regular job aswell. For some outrageous reason IT do some of the financial processes which is unheard of. They get you to do more work by saying do a "working lunch" and bribe you with a free lunch. The culture is very sick and toxic.

      2.0
      Jul 30, 2019

      Dreadful

      Shift runner
      Recommend
      Business Outlook

      Pros

      Staff are friendly, and everyone relates as they are all in the same boat

      Cons

      Constantly try to cut costs, horrendously short staffed all the time, no management or organisation. Constantly blamed for stealing stock with no evidence.

      avatar
      Welcome Break Response
      6y
      Hi thanks for taking time to leave us a review. I am sorry to hear that your experience with us was not as we would expect. It feels like when you left us you didn't feel like you were listed to, if you would like to discuss your concerns further then please contact employee.relations@welcomebreak.co.uk. Thanks Alexandra Walker Head of Organisational Talent
      Viewing 10 - 12 of 590 Reviews
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      ReviewsWelcome Break reviews

      Glassdoor has 609 Welcome Break reviews submitted anonymously by Welcome Break employees. Read employee reviews and ratings on Glassdoor to decide if Welcome Break is right for you.