Does Welcome Break pay their employees well?

According to anonymously submitted Glassdoor reviews, Welcome Break employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Welcome Break. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Welcome Break?

70% of Welcome Break employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Welcome Break 3.7 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Welcome Break?

Team Member (37) , UBM (37) , Barista (33) , Assistant Manager (25) , Unit Business Manager (22) , Sales Assistant (21) , Service Leader (20) , Manager (14) , Sales Team Member (13) , Customer Service (12) , Business Unit Manager (11) , Site Manager (10) , Unit Manager (9) , Shift Manager (8) , Store Manager (7)

What are the pros of working at Welcome Break according to real employee reviews?

"Great benefits the through my welcome break" ((in 29 reviews)); "everyone is friendly and there to help you and we are one big team" ((in 26 reviews)); "Nice people and paid weekly" ((in 25 reviews)); "good team members to work with" ((in 16 reviews)); "Good career progression" ((in 11 reviews))

What are the cons of working at Welcome Break according to real employee reviews?

"Management of seasonal contract was poor" ((in 42 reviews)); "Low pay" ((in 27 reviews)); "Long hours are not for everyone." ((in 17 reviews)); "Low salaries and difficult to grow" ((in 15 reviews)); "High up managers are rude and not understanding" ((in 14 reviews))

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Welcome Break

Part of Applegreen

Welcome Break reviews

3.9

70% would recommend to a friend

(590 total reviews)

John Diviney

87% approve of CEO

65% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.9

Culture & values

3.8

Senior management

3.8

Compensation and benefits

3.8

Career opportunities

3.7

Work/Life balance

Welcome Break has an employee rating of 3.9 out of 5 stars, based on 590 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Welcome Break employee rating is in line with the average (within 1 standard deviation) for employers within the Atacado e varejo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

590 reviews

4.0

Jul 15, 2017

Great job but improvements need to be made

Anonymous employee

Recommend

Business Outlook

Pros

Staff discount Friendly team Free drinks Variation of shifts Paid holidays Great online system

Cons

UBM doesn't really act like a manager UBM only works morning shifts (at my unit) Only seem to care about money Never enough staff members working due to money so team members are always stressed Working until 1am at KFC to clean down Sometimes don't get contracted hours

Welcome Break Response

Thank you for your very detailed review and sorry we are only just responding to it. Great to hear so many positives about our employee discount scheme, being part of a friendly team, flexible working and our online HR system DRiVE. We wont take any credit for the paid holidays as we should be doing this as standard. But great that you appreciate your time off for a good work life balance. I'm sorry to hear about your feelings towards your Line Manager, I would suggest that if you are still feeling this way you ask to speak to your Site Operations Manager and see of she can help you with your other concerns. Thanks again for your review - Alexandra Walker - Head of Talent for Welcome Break

2.0

Aug 5, 2014

Horrible, Mangagment and supervisors are best friends so you cant tell anyone your problems.

Team member nights

Recommend

Business Outlook

Pros

The customers are the best part of the job, other than them, there are no pros.

Cons

Leadeship team is all wrong, no real structure. Houly pay is too low for the job being worked like a dog. They blame everything that is wrong on night staff even if it has no relation to them. And the job is full time even ifyoure only part time, you always need at laest two nights off for it to be a night off in reality.

3.0

May 19, 2025

Good starting job

Sales assistant

Recommend

Business Outlook

Pros

Flexible and mostly young people

Cons

Stressful environment, lack of support.

Welcome Break Response

11mo

Thank you for sharing your thoughts with us, and we're sorry to hear about your experience. Your feedback really helps us get better. We'd love to hear more about what happened and how we can fix it. If you're up for it, please contact us directly at your convenience at employee.relations@welcomebreak.co.uk Thank you again, Chloe Merrick Resourcing Business Partner

Viewing 16 - 18 of 590 Reviews

Jobs at Welcome Break

Customer Service Manager

Warwick, West Midlands, England

Leicester, Inglaterra

£13 - £13 /hr

(Employer provided)

View job