Wellhub reviews

Thank you for sharing your thoughts. While we recognize there are always opportunities to improve on the product front and as an organization, we also are proud of the work we are consistently doing in many of these areas. We would like to provide some additional context alongside your perspective. During the past few years we have invested heavily in our new app ecosystem, and we are working diligently to make it available to all clients. User experience is at the front of our minds, and our product team is strategically rolling out features to enhance the ways in which clients, members, and subscribers interact with the product. Our leadership team is composed of individuals with a wide range of professional experiences, both within Gympass and externally in the fitness and tech industries. We operate a structured interview process focused on assessing competencies, for both external and internal candidates, for all levels including leadership. This ensures we bring on top-level leaders with the right skills to drive Gympass forward, and to work collaboratively throughout the organization to set our focus.

Thank you for leaving a review. We appreciate that you could see the mission and hardworking people at Gympass, but are saddened to read your perception of leadership and HR. The idea of nepotism runs counter to everything we stand for at Gympass. We have a well-structured review process with multi-directional feedback, comp bands, and a clear internal promotion/hiring policy to ensure all Gympassers receive equitable opportunities to advance. Our HRBPs work closely with the business leaders and employees to ensure we are operating in a manner consistent with our values and processes. We maintain an anonymous Ombudsman feedback tool to ensure any concerns are fully investigated and appropriate action is taken. We also conduct a quarterly engagement survey to understand how employees are feeling and thinking about their Gympass experience. We know some time has passed since you wrote in with your review, but if there is something specific you would like to discuss about your experience(s) at Gympass, feel free to reach out to careers@gympass.com and we would welcome the opportunity to speak further.