Wiley reviews

3.6

64% would recommend to a friend

(2,181 total reviews)

Matthew Kissner

58% approve of CEO

43% positive business outlook

Wiley has an employee rating of 3.6 out of 5 stars, based on 2,181 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wiley employee rating is in line with the average (within 1 standard deviation) for employers within the Mídia e comunicação industry (3.7 stars).

Reviews by job title

2K reviews
1.0
Oct 13, 2016
Recommend
Business Outlook

Pros

Work/ Life Balance can be okay. Many people leave at four, but that is largely because of apathy.

Cons

Management regularly demeans the staff. If you enjoy being told you are not good at your job and want to be talked down to every day, this is the place for you. The place is completely demoralizing. Upper management, particularly in Technology, is too worried about territory and politics to provide a decent working experience. Employees are treated badly.

2.0
Sep 28, 2016

Senior Editor

Anonymous employee
Recommend
Business Outlook

Pros

A venerable book publisher with a strong global sales base. One of the top academic publishers in the world with a truly impressive author group and wonderful colleagues.

Cons

Books program has all but been eliminated. Management seems adrift as to what direction to take the company next. A big gap between those working with clients and those working at the corporate strategy level meant that you could rarely make good on your promises of service to clients.

1.0
May 23, 2016
Recommend
Business Outlook

Pros

Flexible schedule, lots of down time in the summer, company car, phone, etc... Good option if you already have multiple years of publishing sales experience under your belt and have decided that you want to make this industry a long term career. IF you have successful outside sales experience in a different industry, as I did before coming to Wiley, STAY AWAY. There are better opportunities for those who already have a solid outside sales background than publishing. Read the Cons below to know why...

Cons

Zero training, I mean LITERALLY zero training. It's sink or swim as you are given some online resources and a few conference calls to understand how to use the CRM and other technology, but than you're thrown in the furnace. I did not sink, but swam and was told I am on track for rookie of the year, but it was an awful experience working through all the tech issues, restructuring, lower quality of medical benefits with new calendar year (have been told they are on a steady decline), lack of leadership in the district, lack of synergy from their "mentor program" (its a joke), faculty will put blame on you for issues that are outside your scope of control (result of constant issues within Wiley), NO opportunity for growth despite what they will tell you as you initially interview with them, bonus structure sucks, etc, etc... I put in my notice after a full year of hard work, in which I've received multiple recognition's, and have heard radio silence from my manager. Eventually getting a very unprofessional email regarding my resignation. I understand that no one likes to see a good employee go, but please have the maturity and professionalism to see that the decision may be for that persons benefit and be supportive and wish them the best. Take it from many others on Glassdoor and someone who's been around the block with outside sales and STAY AWAY from Wiley and from publishing. There are MANY better options for the, ambitious, hard worker.

Viewing 214 - 216 of 2,181 Reviews

Glassdoor has 2,425 Wiley reviews submitted anonymously by Wiley employees. Read employee reviews and ratings on Glassdoor to decide if Wiley is right for you.