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      Wiley

      Engaged Employer

      Wiley reviews

      3.6

      64% would recommend to a friend

      (2,181 total reviews)

      Matthew Kissner

      58% approve of CEO

      43% positive business outlook

      Ratings by demographic groups

      Wiley has an employee rating of 3.6 out of 5 stars, based on 2,181 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wiley employee rating is in line with the average (within 1 standard deviation) for employers within the Mídia e comunicação industry (3.7 stars).

      Reviews by job title

      2K reviews
      3.0
      Dec 5, 2023

      A Tarnished Star

      Product manager
      Recommend
      Business Outlook

      Pros

      Still holding onto the vestiges of its once notoriously friendly and humane working culture

      Cons

      Over a decade of financial struggles have left the workforce in shambles. Massive reorganizations and layoffs have been the pattern here at least once a year, sometimes more frequently. The company has struggled with organic growth for years, and is left doing little more than cost cutting and liquidating their worst performing assets. The future of the company looks grim.

      avatar
      Wiley Response
      2y
      We are sorry you had a negative experience working at Wiley. Our goal is to empower you to succeed at work and life through an inspired colleague experience that enables Purpose, Growth, Community and Care for you at Wiley. As is always the case, when we make a decision that affects the Wiley community, we do so with the utmost care and respect for our colleagues who may be affected. We wish you the best in your career journey and thank you for your service at Wiley.
      1.0
      Aug 3, 2023

      Tolerate bullying and retaliation

      Anonymous employee
      Recommend
      Business Outlook

      Pros

      Some people were nice coworkers

      Cons

      Hr allows managers to bully and retaliate against fmla with zero consequences Also, make sure your products actually evaluate students answers correctly before you ship it, otherwise you’re peddling snake oil

      avatar
      Wiley Response
      2y
      Thank you for sharing your thoughts about your experience at Wiley. We greatly appreciate your feedback as it helps us identify areas where we can improve our workplace. We take your concerns about the HR process and manager behavior very seriously. We’re committed to enabling Purpose, Growth, Community and Care throughout our colleague experience. It's important to us that every employee feels safe, respected, and protected from any form of bullying or retaliation. It is unacceptable if you’ve had an experience that didn't align with our values in this regard. Your feedback will help us evaluate existing policies and procedures. Your advice to our management team is well-noted. We are dedicated to fostering a workplace culture of accountability, transparency, and respect. Our commitment is to address and resolve any issues that arise promptly and effectively, ensuring that every employee's voice is heard.
      2.0
      Jan 24, 2023

      Great people don't make up for the chaos

      Digital learning executive
      Recommend
      Business Outlook

      Pros

      The people are great. Supportive atmosphere, tho as I'll detail in Cons, it sometimes feels like the culture is akin to a platoon in the trenches - we can't get what we need, resources are scattered and disorganized, and everyone agrees we're just doing our best and gritting our teeth to get through - forming a "survivor" mentality. Love Happy Fridays in the summer! Trips to places like Miami were great - until hundreds of us were laid off just a few months later. I think we all would have gladly skipped that trip if we could have kept our jobs longer.

      Cons

      1. Hard to find information. Instead of a centralized resource database there are several, most of which are updated only when the overworked product teams have time. Products are no better than competitors. Management and tech teams are slow to update, improve, or make changes - including those requested by big customers. Witnessed large customers switching to competitors due to Wiley's reluctance to improve its products. Like the employees, customers often state that the staff is great but the products are not. 2. The insurance deductible is so high that even a year's worth of doctor visits for my diabetic spouse weren't enough to satisfy it = alllll out of pocket. 3. Finally, of course, was the big layoff. No warning but given the issues described we should have seen the writing on the wall. Biggest criticism here is that the decision to downsize was obviously made quickly -- I was traveling out of state for Wiley when I got "the call."

      Viewing 229 - 231 of 2,181 Reviews
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      ReviewsWiley reviews

      Glassdoor has 2,425 Wiley reviews submitted anonymously by Wiley employees. Read employee reviews and ratings on Glassdoor to decide if Wiley is right for you.