Wiley reviews

3.6

65% would recommend to a friend

(2,180 total reviews)

Matthew Kissner

60% approve of CEO

42% positive business outlook

Wiley has an employee rating of 3.6 out of 5 stars, based on 2,180 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wiley employee rating is in line with the average (within 1 standard deviation) for employers within the Mídia e comunicação industry (3.7 stars).

Reviews by job title

2K reviews
2.0
Feb 18, 2022

don't stay long term

Recommend
Business Outlook

Pros

people and managers are nice. flexible hours, work environment can be very relaxing.

Cons

Wiley does not value loyalty. Years back, there were many long term and competent employees, the company did not like to promote and help these people to grow. not a good place to entrust your loyalty.

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Wiley Response
4y
Thank you for the years that you dedicated to our company, and we are sorry you did not have an overall positive experience growing your career at Wiley. We are actively working on more ways to acknowledge and reward the incredible strides our employees are making. We hope to continuously improve our incentives program and long-term benefits to ensure we show our appreciation to our hard-working and devoted employees.
3.0
Oct 12, 2021
Recommend
Business Outlook

Pros

Fellow coworkers are generally great, focused on producing a quality product, and customer service. Company is focused on education and research products, which is rewarding.

Cons

Perpetually understaffed, leading to staff being consistently over capacity in workload. Reorgs and layoffs in different parts of company approximately every year for the last 6-7 years. Increased outsourcing has not sufficiently taken burden from remaining internal staff, and quality has suffered. The company invests in external hires at the expense of existing junior staff advancement and compensation.

3.0
Jul 12, 2021
Recommend
Business Outlook

Pros

Co-workers really were like family. And the work was fun and challenging.

Cons

I worked there for almost 15 years. When I first started, it was a great place to work. But now? The leadership is ALWAYS changing RAPIDLY. The very top leadership stays for a year, makes a lot of changes based on zero experience in the industry, gets a $1.5m bonus then leaves so they don't have to witness the damage. And the cycle repeats. People with 10+ years in publishing/learning are at the bottom of leadership and they hire people from other totally unrelated industries to run the company and make AWFUL decisions. They should be promoting people from within the company. Why? Because the top leadership has no idea what goes on in the day-to-day business, or what it takes to get things done. So they make catastrophic changes that makes everyone else's jobs more difficult. Then they lay off the people who are struggling because of leadership's decisions. Then they scramble to patch the hole. No one is allowed to talk about who left or who is leaving, so the people that remain struggle to get things done with no clue who to go to in the missing person's absence.

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Wiley Response
4y
I'm disappointed to hear that your experience at Wiley wasn’t a great one. Although you left our organization we really appreciate you taking the time to review as we do we want to continue to evolve as an organization. We want all our employees to be seen and heard and it is important that we understand where we can improve.
Viewing 289 - 291 of 2,180 Reviews

Glassdoor has 2,424 Wiley reviews submitted anonymously by Wiley employees. Read employee reviews and ratings on Glassdoor to decide if Wiley is right for you.