Is Zara a good company to work for?

Zara has an overall rating of 3.3 out of 5, based on over 15,259 reviews left anonymously by employees. This rating has been stable over the past 12 months. 52% of employees would recommend working at Zara to a friend and 48% have a positive outlook for the business. The best reviews about Zara have been left by employees working as Assistente De Vendas , Gerente Comercial and Atendente .

Does Zara pay their employees well?

According to anonymously submitted Glassdoor reviews, Zara employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Zara. This rating has been stable over the past 12 months.

How satisfied are employees working at Zara?

52% of Zara employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Zara 3.0 out of 5 for work life balance, 3.1 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Zara?

Sales Associate (2391) , Sales Assistant (1672) , Cashier (555) , Vendedor (431) , Sales Associate/Cashier (397) , Retail Sales Associate (393) , Vendeur (285) , Visual Merchandiser (263) , Dependiente (221) , Vendeuse (212) , Retail Sales Assistant (189) , Dependiente Tienda (184) , Stock Associate (153) , Sales (150) , Retail Assistant (140)

What are the pros of working at Zara according to real employee reviews?

"The pay was good but not enough for amount of work they put on The 25% discount" ((in 657 reviews)); "Most people are nice and friendly to work with" ((in 357 reviews)); "people always make me to work hard and well great coworkers the best one" ((in 280 reviews)); "Salary was good and retail" ((in 276 reviews)); "Great team to work with and definitely on your feet as Zara is always busy." ((in 248 reviews))

What are the cons of working at Zara according to real employee reviews?

"Poor management in Zara as everyday need to do tidy up job till late and no ot claimable" ((in 1046 reviews)); "not all of them of course but most of the managers are rude and pretty distanced with employees." ((in 614 reviews)); "Long hours on your feet: at the end of your shift your body will ache" ((in 387 reviews)); "No training just expect you to know how to do things a lot so when you do things wrong it bothers a lot of people" ((in 138 reviews)); "late working hours and have to look after the whole store" ((in 110 reviews))

What Zara locations have received the highest employee ratings?

Joinville , Uberlândia , São José dos Campos , Porto Alegre , Blumenau , São Luís , Jundiaí , Belém , São Caetano do Sul , Manaus

Zara reviews

3.3

52% would recommend to a friend

(9,531 total reviews)

Mr. Óscar García Maceiras

63% approve of CEO

48% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.2

Compensation and benefits

3.1

Culture & values

3.1

Career opportunities

3.0

Work/Life balance

2.9

Senior management

Zara has an employee rating of 3.3 out of 5 stars, based on 9,531 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zara employee rating is in line with the average (within 1 standard deviation) for employers within the Atacado e varejo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

10K reviews

1.0

Jun 18, 2016

DON'T EVER WORK HERE - Zara on Robson Street

Sales associate

Recommend

Business Outlook

Pros

quick-paced so there's always something to do; decent intro to the world of retail

Cons

Very poor, forgetful and disorganized management; low employee discount; most long time co-workers are not friendly; cut back your shifts even if you cut back your availability by a little bit; no breaks for 5 hour shifts; overall a terrible environment to work PT in - save yourself the experience and find somewhere else

3.0

Jan 19, 2016

Great Place to gain experience, but dont stay if you want to get paid

Visual manager

Recommend

Business Outlook

Pros

An amazing place to begin your career as they take chances and give great opportunities to people just starting out on their career.

Cons

Be prepared to give up on a personal life. There is no work/life balance. Which would be fine for some people if your were compensated fairly.....but you probably wont be.

2.0

Sep 20, 2015

Keeps you waiting

Assistant store manager

Recommend

Business Outlook

Pros

In time, as you get to know and work with people, they become family. You have the annoying cousin, needy younger sister, detailed aunt, forgetful uncle, fun dad, naggy mom, you get the picture. The company training program is fantastic, but the actual training never happens according to plan--and sometimes that's for the best, because you get to see the real situations a manager is in every day. Once you're FT, benefits are great and I enjoy my month of paid vacation/year.

Cons

Unfortunately, unless you're in a very select group of friends within the company, it's hard to get to the top. You have to get through years of friendship or someone quitting to go up the ladder. If they don't like you, you can be the best you can be, it's not happening... they'll blame it on "people skills" or "the team is not on your side" when in reality, they're not in the store 24/7, and they don't see how your customers love you so much they bring you gifts. It's a shame they're losing people who can do the job and... know how to spell.

Viewing 46 - 48 of 9,531 Reviews

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DON'T EVER WORK HERE - Zara on Robson Street

Great Place to gain experience, but dont stay if you want to get paid

Keeps you waiting

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