The lack of structure in this company is unbelievable! They have a general understanding of what they want to be, and where they want to go, but they lack the training and education to make it happen (The majority of DMs and HR managers have not set a foot in a college or university). There is also a tremendous lack of communication between departments -LP wants things done a certain way, your DM wants it this other way, the company tells you to do it in a complete different way- and managers end up being reprimanded because one of the members of corporate is not happy with what and how you did something.
The corporate team is very unprofessional and rude; yet they expect high levels of professionalism and respect, which quite frankly is hard to give when you are being spoken to like a young kid, regardless of the years of experience you may have.
The turnover rate is off the roof! management, sales associates, full time and part time... name it, and they are in and out those doors. They make false promises to get talented and over qualified people in as sales associates, who will eventually find out that there is nothing available for them, and Zara just wasted their time.
After 5 years with the company, I realized that I was never going to get another promotion, never got recognition for anything, worked as hard as I possibly could, and yet it got to the point where it was more than obvious they wanted "fresh" faces in the building (even when I am one of the youngest managers in our region).
It is sad that I believed I could continue growing, but the last two years of my career there just felt I was being exploited and taken advantage of.
