Zara reviews

3.3

51% would recommend to a friend

(9,551 total reviews)
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Mr. Óscar García Maceiras

63% approve of CEO

47% positive business outlook

Zara has an employee rating of 3.3 out of 5 stars, based on 9,551 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zara employee rating is in line with the average (within 1 standard deviation) for employers within the Atacado e varejo industry (3.5 stars).

Reviews by job title

10K reviews
4.0
Dec 14, 2015

Good for retail

Anonymous employee
Recommend
Business Outlook

Pros

I love our customers and our clothing

Cons

Very overwhelming environment and sometimes stressful

1.0
Dec 13, 2015
Recommend
Business Outlook

Pros

Fast paced at times, making shifts go by quicker Nice coworkers (besides management) Not bad pay (universal commission usually covers taxes taken out)

Cons

Understaffed, especially on weekends During the summer the AC went out, they did not get it fixed for over a month (temp outside were over 100°) Managers constantly mess up scheduling. I was only unavailable to work 1 day and they constantly scheduled me that day then acted like it's my fault. Constant rotating of management. I worked here for 6 months and had 3 different managers, at one point we were without a manager for over a month. Was not given pay raises I was promised because the manager left, (everything was always blamed on this manager because he was no longer there) Horrible repetitive music, in the time I was there, only 1 new song was added to a repeating track. I repeat, horrible music (EX: I love a black woman) the whole song is this phrase repeated over and over. Back stock is a maze, constantly jumping over boxes, moving full boxes to hopefully find stock behind them. Nothing is in its correct place. Only 2-3 cashiers for the womens, mens, and children on the weekend. Making the line rediculously long & dealing with angry customers. Most managers have no idea what they are doing, have to ask associates how to work things/ what to do. Managers also do not share the same policies, leaving sales associates confused and sometimes in trouble for following another ones protocol. Corporate could care less, about anything but sales. Register system is very confusing, not user friendly & takes forever to ring people up, return, or if you dare - do an exchange.

4.0
Dec 12, 2015

Very Beneficial.

Recommend
Business Outlook

Pros

it gives good money, it's a good hardworking job to start with, the store itself is very neat, and very clean. makes it easier to shop for customers.

Cons

some workers may kind of be a little weird with you, because they don't really know you, but other than that, the job itself is very contemplating and unique.

Viewing 9109 - 9111 of 9,551 Reviews

Glassdoor has 15,303 Zara reviews submitted anonymously by Zara employees. Read employee reviews and ratings on Glassdoor to decide if Zara is right for you.