Zara reviews

3.3

51% would recommend to a friend

(9,540 total reviews)
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Mr. Óscar García Maceiras

62% approve of CEO

47% positive business outlook

Zara has an employee rating of 3.3 out of 5 stars, based on 9,540 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zara employee rating is in line with the average (within 1 standard deviation) for employers within the Atacado e varejo industry (3.5 stars).

Reviews by job title

10K reviews
3.0
Jul 22, 2014
Recommend
Business Outlook

Pros

Flessible timetable: possibility to work just in specific days of the week, perfect for students and people who have more than one job. Sometimes you are lucky enought to work with a good team. Possibility to grow really fast inside the company. Good starting point for people without a working experience. Good commissions.

Cons

Do not expect to receive any appreciation for the job done: even if you do your best, will always be some criticism from the management staff. The employ discount is ridiculous, 15% off. Most of the management is arrogant and unable to manage and motivate the team. The reason why is linked to the possibility to grow really fast inside the company (in less than two years you can go from basic sales assistant to department manager): the trainings are not long enought to get a proper knowledge/experience about managing people. Unable to motivate and retain people. The figure of the employ is seen as a sort of machine: there is no possibility to express personal opinions, you have just to get your job done how and when they "order" you. The power is too much centralised: avery single indication comes from Spain. They pretend to apply the same marketing mix, health & safety rules, ... in the same way everywhere without keeping into account that every single store has specific features and needs.

2.0
Jul 21, 2014
Recommend
Business Outlook

Pros

• Uniform provided • Okay Salary of $10 per hour. • Commission per department • Employee discount of 15% • Direct deposit

Cons

• Although I worked as a Sales Associate for 9+ months, I never received a discount card & parts of the men's uniform. • Unprofessional and immature managers. • Uncomfortable and unfriendly working environment. • Performing responsibilities outside job position and without promotion. • Very unorganized management. • Schedule changes without being notified and confirmed. • Witnessed managers giving employees disciplinary actions to intimidate and not as a consequence action. • Witnessed managers wrongfully accuse employees and consumers of theft very unprofessionally. • Scheduling outside of availability

4.0
Jul 21, 2014

WAY TOO HARD

Anonymous employee
Recommend
Business Outlook

Pros

-great learning expirience if youre starting on the retail merchandising road - great benefits if full-time -fashion trends affordable -paid holidays if full time

Cons

- work - life balance impossibility -after a year, no discussion of a raise sometimes years passed and theres still none -no hours for part time, making full time work on extreme situations and impossible to get things done due to high volume of customers -family and personal emergencies are not considered as one so you will be fingered at -schedules

Viewing 9235 - 9237 of 9,540 Reviews

Glassdoor has 15,279 Zara reviews submitted anonymously by Zara employees. Read employee reviews and ratings on Glassdoor to decide if Zara is right for you.