Zara reviews

3.3

51% would recommend to a friend

(9,539 total reviews)
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Mr. Óscar García Maceiras

62% approve of CEO

47% positive business outlook

Zara has an employee rating of 3.3 out of 5 stars, based on 9,539 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zara employee rating is in line with the average (within 1 standard deviation) for employers within the Atacado e varejo industry (3.5 stars).

Reviews by job title

10K reviews
1.0
Mar 16, 2014

Terrible

Recommend
Business Outlook

Pros

- Quality clothes - Have to wear a standard uniform so there is no need to think of an outfit to wear

Cons

- Uncooperative management, extremely rude - Long hours, ridiculous amount of responsibilities only to be compensated with low wages

1.0
Mar 15, 2014
Recommend
Business Outlook

Pros

There are no pros at this job.

Cons

Many of the managers were verbally and emotionally abusive. They'd say things like "we are watching who is doing the job and only the best people are going to stay here." As if we were on survivor and hadn't ALREADY been hired and weren't all working our butts off. The store was terrible mismanaged and under staffed. Issues like the fitting room being too small for a FLAGSHIP STORE (thus the line running 30 people long across an entire wall) and the stock room being four flights of stairs away with only two people working in the stock room, were obviously key to customer frustration, but there is little a sales associate can do to improve service in those circumstances. Yet we were told daily to work on "customer service!" as if we would be able to improve anything without the support or resources. Also, there were like 3 single stall bathrooms for approximately 100+ employees? Oh, also we didn't get 15 minute breaks which is illegal. When I once requested one from a floor supervisor she said "we don't do that here." I will never step foot in another Zara store for as long as I live. It's a shady and greedy corporation that doesn't deserve my (or anyone else's) money. AND the founder/primary shareholder is the third richest man in the world. It's disgusting.

2.0
Mar 14, 2014

Horrible place

Recommend
Business Outlook

Pros

Very flexible hours you pretty much can make your own schedule

Cons

This place only promotes people who speak spanish.

Viewing 9283 - 9285 of 9,539 Reviews

Glassdoor has 15,278 Zara reviews submitted anonymously by Zara employees. Read employee reviews and ratings on Glassdoor to decide if Zara is right for you.