Zara reviews

3.3

52% would recommend to a friend

(9,531 total reviews)
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Mr. Óscar García Maceiras

63% approve of CEO

48% positive business outlook

Zara has an employee rating of 3.3 out of 5 stars, based on 9,531 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zara employee rating is in line with the average (within 1 standard deviation) for employers within the Atacado e varejo industry (3.5 stars).

Reviews by job title

10K reviews
1.0
Jan 13, 2017

WORST MANAGEMENT

Recommend
Business Outlook

Pros

Made friends Hour lunch break Two 15 min breaks (only if you remember to take it)

Cons

DO NOT TAKE A CASUAL POSITION AT ZARA!!!!!! They will use you for a few weeks then never roster you on again. Managers stand on the floor and talk about other staff behind their backs Visual commercials are all some sort of hierarchy Favouritism and cliques Managers pick and chose who they want to train to progress instead of an even playing field Use the worst excuses to fire people Management doesn't care about staff personal lives Applying for annual leave even for one day is an impossible process Super fast staff turnover Expect you do live breathe and bleed ZARA Must be a robot Must speed walk around the entire store for 9 hours a day. You work so much harder than you're paid for

2.0
Jan 12, 2017
Recommend
Business Outlook

Pros

Discount on top of sale prices Commission

Cons

Very rude and mean head cashiers and managers who behave unprofessional towards new staff. Often condescending too. A lot of the time I had to stay in work longer when closing, sometimes even up to an hour. No proper till/overall training before starting the job. No respect. Only 20 min breaks if you work 30h per week. ZARA is rich and can afford to pay more. Bad quality uniform. Not enough staff.

4.0
Dec 19, 2016

Head Cashier Review

Recommend
Business Outlook

Pros

Leading company in retail Excellent retail experience and development of work ethic Was trained in all areas

Cons

Horrible customer base Very little flexibility in policy Felt simply like keg in machine, company needs to value employees more

Viewing 91 - 93 of 9,531 Reviews

Glassdoor has 15,265 Zara reviews submitted anonymously by Zara employees. Read employee reviews and ratings on Glassdoor to decide if Zara is right for you.