Zara reviews

3.3

52% would recommend to a friend

(9,531 total reviews)
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Mr. Óscar García Maceiras

63% approve of CEO

48% positive business outlook

Zara has an employee rating of 3.3 out of 5 stars, based on 9,531 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zara employee rating is in line with the average (within 1 standard deviation) for employers within the Atacado e varejo industry (3.5 stars).

Reviews by job title

10K reviews
2.0
Apr 9, 2012
Recommend
Business Outlook

Pros

Some of the clothes are trendy and cute. Decent salary for a retail job plus commission if you stay long enough. Can meet some nice fellow associates.

Cons

The management can be rude and doesn't respect the employees. They try to squeeze every ounce out of you and are never appreciative that you are running around constantly. Some of the managers are rude and inconsiderate and don't even offer a greeting. The environment is fast paced, you're working under bright hot lights, and no ventilation. I've lost track of the times that I've felt like I was going to faint. You are busy at all times, but the management will still criticize you, wanting you to do things "better" and it does seem like they want to put you down. Even if you're trying to do an excellent job, there's too much commotion, too many things to do at once. They want you to replenish the floor, help customers, check in the back, answer the phone, keep everything tidy, look out for shoplifters. It's physically impossible to do ALL things at once. They should either hire people to do a set of specific tasks instead of one person does all. My manager is actually decent and can be sweet, but since he's pressed to do so many things he has to over work everyone too. Also the other sales associates can be catty, and high school like.

3.0
Apr 9, 2012

So so

Recommend
Business Outlook

Pros

Permit lots of time off if needed and are very flexible with scheduling. Great amount of time given for breaks. make commission as a whole store not as individual so you can make extra money without trying but not even close to making what you would at a full on commission store.

Cons

Feels like it could be a long time before being promoted and promotions aren't drastic. It is a very little step up at a time with almost no pay raise but more hours. Can not be promoted without open availability, so you can not have 2 jobs TERRIBLE UNIFORMS

2.0
Mar 20, 2012

went from good to bad

Anonymous employee
Recommend
Business Outlook

Pros

great people and amazing clothes!! a lot to learn if you are first starting out in retail

Cons

horrible pay even with previous, relevant experience horrible music and uncomfortable shoes the process for promotion is idiotic. no one can tell you in a straight forward manner how much you will be paid and when. there is a lot of procrastination when it comes to this. you'll do the work, but will not get commensurate pay. too many titles. there is an illusion of promotion, when in reality, employees are just shifted around to 'keep up morale'.

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Glassdoor has 15,261 Zara reviews submitted anonymously by Zara employees. Read employee reviews and ratings on Glassdoor to decide if Zara is right for you.