Zara reviews

3.3

52% would recommend to a friend

(9,528 total reviews)
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Mr. Óscar García Maceiras

63% approve of CEO

48% positive business outlook

Zara has an employee rating of 3.3 out of 5 stars, based on 9,528 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zara employee rating is in line with the average (within 1 standard deviation) for employers within the Atacado e varejo industry (3.5 stars).

Reviews by job title

10K reviews
1.0
Jan 2, 2010
Recommend
Business Outlook

Pros

the company gives you a uniform so you don't have to buy there clothes with you're amazing discount of only 15%. the company hires you automatically if they know you have retail experience as they are looking to fill space on their floor.

Cons

Management is trained well in communicating to sales associates of what they need from them. Schedules are still done in paper instead of email format. Zara hires a bunch of employees and then fires them all after realizing how they chose awful candidates to fill hiring quotas.

1.0
Sep 11, 2009
Recommend
Business Outlook

Pros

seeing zara clothes... that's it.

Cons

just an overall bad experience. you have to wear the worst outfit ever, which i can only compare to how you would feel in a prison outfit. you are designed to be a robot or a zabot... no personality, tiring, treated like a slave. working on a production line would be more rewarding. really sad as prior to this i really liked the brand. management are condescending and like the power. just don't work here......

2.0
Aug 23, 2009
Recommend
Business Outlook

Pros

It's a good brand that tailors fashionable clothing. One hour break (unpaid). Very nice employee break room. There is a fridge, a microwave, a small table, and a vending machine. You can use your small employee discount in stores all over the world.

Cons

Only 15% discount. Zara makes all sales associates wear an ugly black uniform (simple black t-shirt and dress pants) and they only give you a new uniform once a year (so if you lose or gain weight, too bad). There is no work/life balance, you will work long shifts, running around the store for very little recognition and pay. Management does not like it when you take days off and nags at you to take on more hours. You only get commission after a 6 month probation period -- my wages were $10 after that point. All you do as a sales associate is clean the giant mess that is the store and run around the store putting clothes back on the floor. If you do not show up to work for whatever reason, you are automatically fired. Management views all associates as replaceable and unimportant.

Viewing 9523 - 9525 of 9,528 Reviews

Glassdoor has 15,254 Zara reviews submitted anonymously by Zara employees. Read employee reviews and ratings on Glassdoor to decide if Zara is right for you.